INDUSTRIAL HYDRAULIC REPAIR REPRESENTATIVE at Carter Machinery in Baltimore, MD | Kablio

Role

Description

customer experience

Promote a positive customer experience.

Requirements

hydraulics

pc skills

driver license

self-starter

negotiation

customer satisfaction

Self-starter able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner.
Shift differential (if applicable).
Frequent travel with ability to work flexible hours as required.
Excellent interpersonal skills.
Must have a clean driving record and a valid driver’s license.
Strong PC skills with ability to self-develop and adapt to changing technology.
Must be able to develop and execute effective action plans and handle customer situations to produce results.
Must be innovative and creative; able to quickly evaluate facts and maintain good judgment when making decisions.
Must be capable of effectively negotiating and closing deals.
Must be a strong communicator with excellent oral and written communication skills.
Excellent customer satisfaction skills and the ability to build strong internal and external relationships.
Must have an excellent driving record.
Must be well organized, able to prioritize workload and handle several tasks simultaneously to meet deadlines.
Must be a good listener with excellent written and verbal communication/negotiation skills.
Thorough knowledge of hydraulics/machine products and repair process services.

Benefits

Discounts: cellular phone service, computers, tooling, cars and trucks.
401(k), $0.75 to $1.25 match up to 6%.
Paid time off.
Employee referral bonus program.
Health, dental and vision insurance.
Tuition reimbursement.
Opportunities for overtime.
Life and disability insurance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1952

Year Established

Providing reliable and efficient heavy equipment solutions.

A leading dealer for Caterpillar machinery, offering sales, rental, service, and parts.
Known for strong customer support in various major infrastructure projects.
Services extend across energy, utilities, transportation, and industrial operations.
Operates from multiple locations across the U.S., providing a robust network of service and support.
State-of-the-art technology integration with an extensive machinery fleet.
Played a key role in several high-profile projects, demonstrating expertise in heavy civil and infrastructure development.

Culture + Values

Integrity – Our moral character guides our actions.
Commitment – We do what we say we will do.
Excellence – We believe in the unlimited ability to improve.
Teamwork – We harness our combined strengths as individuals.

Environment + Sustainability

Trees Saved

3,655 Trees

Saved by using 100% recycled cardboard shipping boxes from October 2019 to August 2024.

CO₂ Emissions Reduced

215 Tons Prevented

Prevented CO₂ emissions through the use of 100% recycled cardboard shipping boxes from October 2019 to August 2024.

Scope 1 & 2 Emissions Reduced

26% Reduction

Achieved a 26% reduction in Scope 1 and Scope 2 greenhouse gas emissions since 2019 through energy-efficient measures and renewable energy credits.

Supplier Engagement

77% of Vendors

77% of purchased-goods vendors by spend have set science-based targets to reduce emissions by 2027.

Designs and operates facilities to minimize environmental impact, yield life-cycle economic benefits, and pursue LEED® certification.
Conserves energy, minimizes greenhouse gas emissions, reduces pollution and harmful materials, and enhances indoor environments for health and productivity.
Targets Net Zero in direct operations by 2040.
Diverts 67% of operational waste from landfill; pursuing 80% landfill diversion by 2025.
Increased recycled-content plastic packaging by 31% since 2022; aiming for a 50% reduction of virgin plastic packaging by 2030.
Reduced styles requiring additional water wash by 62% since 2019 via water usage reduction strategy.

Inclusion & Diversity

Mar 3-9

Celebration Dates

Celebrates Women in Construction Week, recognizing female employees in various roles with thank-you cards and Amazon gift cards.

Committed to building a workforce that includes DEI initiatives in recruitment, hiring, compensation, benefits, training, promotions, transfers, and terminations.
Fosters a culture encouraging success by hiring, developing, and retaining diverse employees who share Carter’s values.
Ensures differences are valued and everyone has equal opportunity to succeed in a safe environment where employees feel they can bring their authentic selves.
No public gender diversity statistics (e.g., percentage of women) found.

Articles

Careers at Carter Machinery

Carter Machinery Facebook

Company

Overview

Since 1952

Year Established

Providing reliable and efficient heavy equipment solutions.

A leading dealer for Caterpillar machinery, offering sales, rental, service, and parts.
Known for strong customer support in various major infrastructure projects.
Services extend across energy, utilities, transportation, and industrial operations.
Operates from multiple locations across the U.S., providing a robust network of service and support.
State-of-the-art technology integration with an extensive machinery fleet.
Played a key role in several high-profile projects, demonstrating expertise in heavy civil and infrastructure development.

Culture + Values

Integrity – Our moral character guides our actions.
Commitment – We do what we say we will do.
Excellence – We believe in the unlimited ability to improve.
Teamwork – We harness our combined strengths as individuals.

Environment + Sustainability

Trees Saved

3,655 Trees

Saved by using 100% recycled cardboard shipping boxes from October 2019 to August 2024.

CO₂ Emissions Reduced

215 Tons Prevented

Prevented CO₂ emissions through the use of 100% recycled cardboard shipping boxes from October 2019 to August 2024.

Scope 1 & 2 Emissions Reduced

26% Reduction

Achieved a 26% reduction in Scope 1 and Scope 2 greenhouse gas emissions since 2019 through energy-efficient measures and renewable energy credits.

Supplier Engagement

77% of Vendors

77% of purchased-goods vendors by spend have set science-based targets to reduce emissions by 2027.

Designs and operates facilities to minimize environmental impact, yield life-cycle economic benefits, and pursue LEED® certification.
Conserves energy, minimizes greenhouse gas emissions, reduces pollution and harmful materials, and enhances indoor environments for health and productivity.
Targets Net Zero in direct operations by 2040.
Diverts 67% of operational waste from landfill; pursuing 80% landfill diversion by 2025.
Increased recycled-content plastic packaging by 31% since 2022; aiming for a 50% reduction of virgin plastic packaging by 2030.
Reduced styles requiring additional water wash by 62% since 2019 via water usage reduction strategy.

Inclusion & Diversity

Mar 3-9

Celebration Dates

Celebrates Women in Construction Week, recognizing female employees in various roles with thank-you cards and Amazon gift cards.

Committed to building a workforce that includes DEI initiatives in recruitment, hiring, compensation, benefits, training, promotions, transfers, and terminations.
Fosters a culture encouraging success by hiring, developing, and retaining diverse employees who share Carter’s values.
Ensures differences are valued and everyone has equal opportunity to succeed in a safe environment where employees feel they can bring their authentic selves.
No public gender diversity statistics (e.g., percentage of women) found.

Articles

Careers at Carter Machinery

Carter Machinery Facebook