Create reports and supplemental service documentation in the internal database. Forward reports to customers when services are performed. (10%)
Help customers understand technical applications of our products.
Provide remote/onsite product training for clients looking to improve their knowledge of the products and their applications. (10%)
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
Assist customers in developing preventive maintenance strategies.
Promote and perform onsite professional services to support customer’s reliability initiatives. (80%)
Diagnoses system failures and determines the most cost-effective solution.
Conducts service, repair and/or installation of products at customer site, including electrical and mechanical testing.
Requirements
bachelor's
electro-mechanical
scada
smartsub
power utility
oscilloscope
Bachelor’s degree in Electrical or Mechanical engineering, Physical Sciences, or related field. An Associate’s degree and Military or Electrical Utility work experience may be considered in lieu of a Bachelor’s degree.
Electronic, electro/mechanical experience
Hard hat, safety shoes, FR (flame retardant) clothing, ladder, safety harness, etc.
Indoor/Outdoor work in substation or power plant environment
Experience working with various meters, digital oscilloscopes.
Strong ability to deliver training to our customers in a class setting as well as in a practical hands-on environment.
Lift up to 75lbs
Have a driver’s license, acceptable driving record, valid passport (or ability to obtain one), and availability to travel. This position is remote and will require up to 70% travel.
Power industry/utility experience
Products supported include Dissolved Gas Analyzers (DGA), Condition Based Monitoring (CBM) systems, Partial Discharge Monitors (PDM), Bushing Monitors (BM) and Transformer Monitoring System (TMS). These products use our SmartSub software platform which ties together into a user-friendly graphical user interface.
Able to demonstrate a successful career, with previous experience in service, maintenance, or engineering role.
SCADA communications with multiple protocols
Ability to independently analyze, troubleshoot and use judgement to solve issues while on customer site.
Benefits
As a Field Service Engineer at Qualitrol, you’ll have opportunities to progress into Senior Field Service roles, more specialized technical roles, or management positions.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
40+ Countries
Global Presence
Provides innovative solutions for predictive maintenance to clients across the globe.
Founded to enhance the performance and reliability of industrial assets through advanced monitoring technologies.
Specializes in providing intelligent solutions for real-time data analysis to improve operational efficiency.
Works across multiple industries, including energy, utilities, and manufacturing, focusing on asset performance management.
Either products such as sensors, monitoring systems, and software to track and optimize critical equipment.
Recognized for its cutting-edge technologies that prevent unplanned downtimes and extend asset life.
Partnered with major power, utility, and manufacturing companies to safeguard high-value assets and reduce operational risks.
Culture + Values
We build extraordinary teams for extraordinary results
Customer success inspires our innovation
Kaizen is our way of life
We compete for shareholders
In our daily work, we are fact‑based, data‑driven associates focused on real results
Fast‑paced and challenging work environment
Outstanding contributions expected to align with high expectations of customers, Fortive, and shareholders
Environment + Sustainability
Completed ISO 14001 environmental surveillance audit at Belfast facility, indicating strong environmental management system
Committed to compliance with applicable environmental regulations
Drives continuous improvement of environmental performance
Provides monitoring solutions for offshore wind substations to support renewable energy and grid decarbonization
Inclusion & Diversity
74% Employee
Employee Recommendation Rate
74% of employees would recommend the company to a friend, based on Glassdoor reviews.
4.2/5 Rating
Diversity & Inclusion Score
The company has a 4.2-star diversity and inclusion rating on Glassdoor.
Men’s satisfaction rating (3.9) slightly higher than overall; women’s satisfaction not separately listed.
Global cross-functional teams expose employees to multiple cultures.
Early Career Leadership Program encourages diverse career tracks and risk-taking.