Sales Assistant
Toll Brothers
Assist sales team with admin tasks and customer service at luxury home community
8 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Woodbridge, CT
Onsite
Company Size
4,900 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Commercial
Mortgage
Architecture
Land Acquisition
Insurance
Home Automation
Home Security
Role
What you would be doing
crm systems
report tracking
document prep
appointment scheduling
loan coordination
build updates
- Support the weekly communication processes with post-sale customers when appropriate
- Provide administrative support for the sales team
- Assist with scheduling post-sale contract appointments, facilitating the customer visitation process including scheduling, meeting, and welcoming customers who visit before and during their buying process
- Work with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to a lender’s appraiser
- Assist in facilitating mortgage process, which can include:
- Provide customers with relevant weekly updates on the status of their build including sending photos of the home under construction when appropriate
- Ensure buyer makes application with TBI Mortgage and receives commitment letter.
- Responsible for stocking homeowner Tiffany closing gifts, model supplies, etc. for assigned community
- Track and update community sales team reports, community dashboards, contact report tracking, scorecards and standards of excellence
- Monitor community and model home appearance to achieve established company standards
- Work with customers visiting the sales center
- Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc.
- Prepare paperwork and real estate related documents through the corporate workflow process such as exhibits, diagrams, endorsements, mortgage documentation, etc.
What you bring
bachelor’s
high school
crm
microsoft office
bilingual
sales
- High School Diploma or GED
- Demonstrate model home and present community/floorplan features to customers (not discussing pricing where licensing is a requirement)
- Organizational Skills: technically savvy with organizational skills with strong focus on attention to detail
- Collaboration: ability to be a team player and work with internal partners (Online/Onsite Sales and Construction) across multiple departments to service the customer
- Associates or Bachelor’s degree
- 1+ years of sales or administrative experience
- Customer Service: positive demeanor to quickly build rapport and trust with customers, championing the Toll Brothers brand
- CRM software
- Knowledge of Microsoft Office
- Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
- Bilingual proficiency (English/Mandarin)
- Excellent planning, organization, communication, and administrative skills
- Part-time and full-time options available; where needed weekend availability
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$10B Revenue
Annual Revenue
The company generates significant annual revenue, reflecting its strong market presence and robust operations.
130K Homes
Homes Delivered
Over 130,000 homes have been delivered to customers, showcasing the company's extensive reach and dedication to quality living spaces.
$1B Liquidity
Cash Liquidity
Maintaining strong financial health, the company holds over $1 billion in cash liquidity, ensuring stability and growth opportunities.
Top Fortune Rankings
Industry Recognition
The company has achieved consistent top rankings on Fortune's Most Admired list, underscoring its reputation for excellence and innovation.
- Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia.
- Expanded through the 1990s into a national brand, building in over 60 markets across 24 states.
- Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing.
- Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance.
- Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations.
- Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.
- Integrity – Doing the right thing, even when no one is watching.
- Customer Focus – We are committed to providing our customers with exceptional quality, service, and value.
- Innovation – We strive for continuous improvement in everything we do, embracing new ideas and technologies.
- Teamwork – Working together to achieve a common goal with respect and cooperation.
- Excellence – We set high standards and strive to exceed them in every aspect of our business.
2050
Net Zero Goal
Aiming for net zero greenhouse gas emissions across their operations.
- Aim to reduce energy consumption and use renewable energy sources across operations.
- Focus on building energy-efficient homes with sustainability initiatives like ENERGY STAR certification.
- Use environmentally friendly construction materials and methods to reduce waste and carbon footprint.
- Integrate water-saving technologies, such as low-flow plumbing fixtures, in new developments.
- is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
- aims for gender balance in leadership roles and workforce diversity in hiring and promotions.
- track and report diversity data, including gender statistics, to measure progress on diversity goals.
- has launched initiatives to increase recruitment and retention of women in construction and leadership roles.
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