Analyze and interpret regulatory documents to ensure proper setup of property management software for new and existing assets; manage and correct as necessary through helpdesk ticketing system.
Collaborate with Corporate Compliance to design, develop, and deliver trainings through either direct delivery or coordination with existing trainings provided through professional organizations.
Provide direct support and routine accessibility to internal and external customers within the assigned portfolio through attendance at regularly scheduled meetings, conference or direct calls, email, and completion of helpdesk tickets.
Perform regular on site and remote audits, both scheduled and unscheduled, and assist sites in preparation of, attend, and ensure timely and complete response to agency audit findings.
Review, revise, disseminate, and implement policies and procedures to reflect new or changing agency and/or company requirements.
Collaborate with various departments to drive overall property performance through monitoring, reporting, communicating, and tracking key indicators of financial and programmatic requirements.
Manage and monitor efforts of various departments during lease up or program conversion of new and existing properties to ensure owner and investor expectations are met or exceeded.
Requirements
microsoft office
nahp
shcm
hud
c3p
leadership
High School diploma or GED.
Outstanding leadership and training skills.
Experience in regional managerial involving multiple properties.
Ability to manage multiple assignments and tasks.
NAHP, SHCM or similar designation.
LIHTC and HUD experience.
5 - 8 years of related work experience with affordable housing programs.
Outstanding verbal and written communication skills.
Comprehend and communicate complex verbal information in English to organization.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Experience with computer systems, particularly Microsoft Office Suites.
Demonstrated organizational, record keeping, and interpersonal skills.
Bachelor's degree or equivalent work experience.
Certified Occupancy Specialist, C3P, CAM, CAPS or similar designations.
Benefits
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
Tuition Reimbursement program and continuous training and development opportunities
Various Comprehensive Medical, Dental, & Vision plan options
401(k) plan options with a company match
Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Flexible and/or Hybrid schedules are available for certain roles