Community Manager

About the Role

The Community Manager I supervises a community association, serving as the primary liaison for homeowners, vendors, board members, committees, and Associa staff. This role involves overseeing day‑to‑day operations, administrative duties, and ensuring compliance with management agreements and association policies. • Supervise association operations and administration per management agreement. • Act as primary liaison with the Board of Directors and homeowners. • Perform administrative and management tasks requested by the Board. • Utilize community management tools such as calendars, action lists, and budgets. • Review monthly financial reports and submit summaries to the Board. • Recommend major capital expenditures to maintain community appearance and operation. • Monitor delinquency rates and manage collections for the portfolio. • Attend Board meetings and community events as required. • Prepare Board packages within established timelines. • Inform the Board of any legal actions involving the association. • Maintain unit and contract files related to association operations. • Assist with architectural review processes and routine inspections. • Update resident information in the C3 database. • Manage vendors, including procurement and performance evaluation. • Oversee Associa staff according to contract provisions. • Coordinate inspections of facilities and arrange follow‑up actions. • Oversee accounts payable processes following home office procedures. • Employ conflict‑resolution techniques and deliver high‑quality customer service.

Key Responsibilities

• ▸budget management
• ▸financial reporting
• ▸vendor management
• ▸database updates
• ▸inspection coordination
• ▸board liaison

What You Bring

Successful candidates possess proficient knowledge of Microsoft Office, community and homeowners‑association operations, and effective communication and conflict‑resolution skills. An Associate's degree is required, with a Bachelor’s preferred, and up to three years of community association experience. Associa is an equal opportunity employer. • Demonstrate proficient use of Microsoft Office (Word, Excel, Outlook). • Apply knowledge of property, real‑estate, and homeowners‑association dynamics. • Communicate professionally via phone, written, and verbal channels. • Exhibit self‑motivation, attention to detail, teamwork, and effective time management. • Hold an Associate’s degree (required) and a Bachelor’s degree (preferred). • Bring 0–3 years of community association experience.

Requirements

• ▸microsoft office
• ▸hoa knowledge
• ▸communication
• ▸detail oriented
• ▸associate degree
• ▸community experience

Work Environment

Onsite