Service Superintendent

About the Role

The chief foreman will lead customer‑site elevator repair activities, including a large volume of non‑contract work, and oversee a portion of maintenance tasks. He/she must meet project schedules, financial objectives such as profitability and working capital, and ensure quality standards. Responsibilities also include providing safety training, conducting safety inspections, planning logistics, coordinating material deliveries, issuing purchase orders, and developing contingency estimates. • Lead execution of elevator repairs and limited maintenance projects at customer sites. • Achieve project timelines, profitability targets, and working‑capital objectives. • Provide on‑site safety training and conduct regular safety inspections. • Plan logistics and develop safety and contingency plans for service jobs. • Coordinate material deliveries and generate purchase orders as needed. • Forecast and schedule workforce to ensure timely project completion while maintaining quality. • Travel across Quebec provinces to support projects and client needs.

Key Responsibilities

• ▸elevator repairs
• ▸logistics planning
• ▸material delivery
• ▸purchase orders
• ▸workforce scheduling
• ▸safety training

What You Bring

Workforce planning is critical; the foreman must forecast staffing needs, allocate resources to meet deadlines, and maintain client‑quality assurance while improving efficiency. Availability to travel throughout Quebec is required. The role demands strong written and verbal communication in French, basic English (≈15 % of interactions), and proficiency with Microsoft Office. Required education is a high school diploma; any additional college or university credential is a plus. Candidates need solid communication skills, knowledge of vertical transport systems, and preferably experience with lifting and rigging. Leadership qualities, interpersonal abilities, result‑orientation, curiosity, and excellent time‑management and organizational skills are essential. Preferred qualifications include at least five years in the elevator industry or similar hourly‑staff management, and experience with escalator systems is advantageous. Otis is the world‑leading manufacturer, installer and service provider of elevators, escalators and related transport solutions, operating in more than 200 countries with over 69,000 employees. The company emphasizes safety, ethics and quality, and offers training, leadership development, and an employee scholar program within an inclusive, diverse workplace. • Communicate effectively in French and basic English with clients, suppliers, and internal teams. • Apply knowledge of vertical transport systems and lifting/rigging operations. • Demonstrate strong leadership, interpersonal skills, and proficiency with Microsoft Office. • Hold a high school diploma; additional college or university education is an asset. • Possess at least five years of experience in the elevator industry or similar hourly‑staff management.

Requirements

• ▸french
• ▸vertical transport
• ▸lifting/rigging
• ▸microsoft office
• ▸high school
• ▸5+ years

Work Environment

Field