Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
Community Manager
Supervise HOA operations, liaise with board/homeowners, manage finances, vendors, and staff.
Job Highlights
About the Role
The Community Manager I supervises a community association, acting as the primary liaison among homeowners, vendors, board members, and Associa staff. This role involves overseeing administration, financial reporting, and community management tools while ensuring compliance with the management agreement. • Supervise association operations per management agreement and policies. • Serve as primary liaison between the Board of Directors and homeowners. • Perform administrative duties requested by the Board. • Implement and maintain community management tools (calendars, action lists, budgets, etc.). • Review monthly financial reports and submit summaries to the Board. • Recommend major capital expenditures to preserve community appearance. • Monitor delinquency rates and manage collection processes. • Attend Board meetings and community events as required. • Prepare Board meeting packages within established timelines. • Notify the Board of any legal actions involving the association. • Maintain unit and contract files for association operations. • Assist with architectural reviews and routine inspections. • Update resident information in the C3 database. • Manage vendors, procurements, and evaluate performance. • Oversee Associa staff according to contract provisions. • Coordinate inspections of facilities and arrange follow‑up actions. • Oversee accounts payable in line with Associa procedures. • Provide high‑quality customer service.
Key Responsibilities
- ▸board liaison
- ▸financial reporting
- ▸management tools
- ▸vendor management
- ▸facility inspections
- ▸customer service
What You Bring
Key responsibilities include supervising association operations, managing board communications, reviewing finances, coordinating vendor services, and handling legal and compliance matters. Candidates should possess strong knowledge of homeowners associations, proficient Microsoft Office skills, effective communication, conflict resolution, and solid time‑management abilities. • Proficient in Microsoft Office (Word, Excel, Outlook). • Knowledge of community/property real estate and homeowners associations. • Understand board and manager roles and homeowner interactions. • Strong business correspondence skills (grammar, punctuation, spelling). • Skilled in conflict resolution techniques. • Excellent professional communication (phone, interpersonal, written, verbal). • Self‑motivated, proactive, detail‑oriented team player. • Effective time‑management and prioritization abilities.
Requirements
- ▸microsoft office
- ▸hoa knowledge
- ▸conflict resolution
- ▸communication skills
- ▸time management
- ▸team player
Work Environment
Onsite