Portfolio Community Manager

About the Role

The Portfolio Community Manager provides support to onsite staff and oversees all administrative, maintenance, and capital projects for multiple HOA and condominium communities assigned to the portfolio. Candidates must have at least two years of association management experience, with CMCA or AMS certifications preferred. The role offers an annual salary ranging from $55,000 to $58,000. • Travel to multiple HOA and condominium communities in the assigned portfolio. • Meet and collaborate with onsite staff and Board of Directors members. • Implement Board policy and directives; support strategic initiatives and governance. • Inspect properties to ensure maintenance and compliance with HOA codes and regulations. • Issue violation letters to homeowners and follow up to ensure remediation. • Greet homeowners, residents, Board members, vendors, and contractors. • Respond to inquiries in person, by phone, and email. • Enter and update data in the database, tracking documents and information. • Create and manage budgets; review financial reports and interpret balance sheets, income statements, operating expenses, and reserve studies. • Submit RFPs, manage bidding, select vendors, develop relationships, and oversee capital projects. • Prioritize maintenance requests and work orders; schedule and coordinate vendors and contractors on-site. • Prepare board packages and coordinate monthly and annual board meetings. • Send weekly mass communications to homeowners regarding maintenance, guidelines, and events. • Assist homeowners with architectural review forms and follow up on Board decisions. • Hire, train, and develop staff.

Key Responsibilities

• ▸data entry
• ▸budget management
• ▸vendor management
• ▸maintenance scheduling
• ▸compliance inspection
• ▸board coordination

What You Bring

Applicants should possess at least two years of community association experience and understand the interactions between the Association Board of Directors, the General Manager, and homeowners. Company‑funded certifications such as CMCA, AMS, or PCAM are encouraged. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to protected characteristics. • Minimum 2+ years of community association experience. • Knowledge of Association Board of Directors and General Manager roles and their interaction with homeowners. • Possess or be willing to obtain CMCA, AMS, and PCAM certifications (company-paid). • Demonstrated customer service focus and teamwork orientation. • Financial acumen to read and interpret balance sheets, income statements, operating expenses, reserves, delinquency reports, and variance analysis. • Effective project management skills to prioritize and manage multiple projects and communicate with stakeholders. • Excellent written and spoken communication skills and conflict resolution techniques.

Requirements

• ▸cmca
• ▸ams
• ▸pcam
• ▸project management
• ▸financial analysis
• ▸customer service

Work Environment

Field