Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
Portfolio Manager
Oversee and manage community associations, liaising with boards, homeowners, and vendors.
Job Highlights
About the Role
The Portfolio Association Manager role is based in Montgomery County, MD, near Washington, DC, and is an on‑site position responsible for supervising assigned community associations. The manager works closely with homeowners, vendors, board and committee members, as well as Associa’s Client Shared Service Center and branch office staff. • Supervise association operations per management agreement and policies. • Serve as primary liaison between board, homeowners, vendors, and internal teams. • Direct administrative tasks and board requests in line with agreements. • Review and submit monthly financial reports and summaries to the board. • Recommend and oversee major capital expenditures to maintain community standards. • Monitor delinquency rates and manage collections for the portfolio. • Attend board meetings and community events as required. • Prepare board meeting packages within set timelines. • Notify the board of any legal actions involving the association. • Maintain unit and contract documentation for association operations. • Assist with architectural reviews and routine inspections.
Key Responsibilities
- ▸operations supervision
- ▸financial reporting
- ▸capex oversight
- ▸delinquency management
- ▸document management
- ▸stakeholder liaison
What You Bring
Candidates must hold at least an associate degree (bachelor’s preferred), possess 3–5 years of community‑association experience, and have three or more years of management or supervisory experience. Professional certifications such as CMCA, AMS, PCAM and completion of M100 are highly desired, along with strong communication, conflict‑resolution, and time‑management skills. • Associate degree required; bachelor's degree preferred. • 3+ years of management or supervisory experience. • 3‑5 years of community association experience. • CMCA, AMS, or PCAM designations strongly desired. • Completion of M100 certification. • Understanding of board and community manager roles and homeowner interactions. • Proficient conflict‑resolution skills. • Strong professional communication and customer‑service abilities. • Self‑motivated, proactive, detail‑oriented team player. • Excellent time‑management and prioritization skills.
Requirements
- ▸associate degree
- ▸management experience
- ▸community experience
- ▸cmca
- ▸m100
- ▸conflict resolution
Work Environment
Onsite