Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Otis ROLE Engineer
Remote field engineer providing elevator troubleshooting, repairs, upgrades, and technical support.
Job Highlights
About the Role
The Field Engineer Technical Consultant will enhance field productivity and efficiency using advanced technologies, improve elevator performance by reducing callbacks and repairs, and lower maintenance costs through faster problem resolution and less material usage. Daily duties include providing troubleshooting, adjustment, and repair guidance to field offices for Otis and non-Otis products, as well as managing upgrades, repairs, retrofits, and developing technical information. • Provide troubleshooting, adjustment, and repair support for Otis and non-Otis products, including remote assistance. • Manage product and component upgrades, repairs, retrofits, and develop technical documentation.
Key Responsibilities
- ▸troubleshooting
- ▸repair support
- ▸upgrades
- ▸retrofits
- ▸documentation
- ▸field productivity
What You Bring
Candidates must hold a BS degree in mechanical or electrical engineering—or an equivalent combination of education and experience—and possess at least five years of experience in the Otis or broader elevator industry. Field experience is mandatory, and applicants must be capable of diagnosing, troubleshooting, and repairing various elevator products, including remote diagnostics. Authorization to work in the U.S. without future sponsorship is required. • Hold a BS in mechanical or electrical engineering (or equivalent) with 5+ years elevator industry experience. • Demonstrated field experience and ability to diagnose, troubleshoot, and repair elevator systems remotely. • Authorized to work in the U.S. without sponsorship.
Requirements
- ▸bs engineering
- ▸5+ years
- ▸elevator experience
- ▸field diagnostics
- ▸remote troubleshoot
- ▸us authorized
Benefits
Otis offers a 401(k) plan with a generous company match and automatic retirement contributions from day one, along with comprehensive medical, prescription, dental, and vision coverage for employees and eligible dependents. Employees receive three weeks of paid vacation, paid holidays, sick leave, employee assistance and wellness programs, life and disability insurance, and voluntary benefits such as legal, pet, home, and auto coverage. Additional perks include generous parental and adoption leave, tuition reimbursement, spot performance bonuses, and recognition programs. • 401(k) plan with generous company match and automatic contributions from day one. • Comprehensive medical, prescription, dental, and vision coverage for employee and dependents. • Three weeks paid vacation, paid holidays, sick leave, and employee assistance programs. • Life, disability, and voluntary benefits (legal, pet, home, auto insurance). • Generous parental leave, adoption assistance, tuition reimbursement, and performance bonuses.
Work Environment
Field