Business Partner, Supply Chain Manager-Electrical

About the Role

In this role you will shape and execute sourcing and procurement strategies for service and repair parts at the Otis Service Center. You will partner with regional and global supply chain teams to drive sourcing initiatives and uncover cost‑saving opportunities that support annual material productivity goals. A strong customer‑centric and service‑oriented mindset is essential to meet business objectives. Typical daily activities include developing business cases and ROI for cost‑saving initiatives, planning and executing RFPs/RFQs for engineering changes, new product introductions, dual‑sourcing and risk mitigation, and driving new supplier and part qualification through to Supplier Quality Engineering approval. You will monitor and manage assigned suppliers to improve quality, delivery and cost performance, maintain dashboards, and collaborate with other departments and suppliers to resolve on‑time delivery issues. Additionally, you will act as the first escalation point for supplier delivery problems, lead process‑improvement projects, and support weekly, monthly and quarterly reporting. • Develop business cases and ROI for cost‑saving initiatives. • Plan and execute RFPs/RFQs for engineering changes, new product introductions, dual‑sourcing and risk mitigation. • Lead new supplier and part qualification through Supplier Quality Engineering approval. • Monitor and manage suppliers to improve quality, delivery and cost performance; maintain dashboards. • Collaborate cross‑functionally to resolve supply and on‑time delivery issues promptly. • Serve as the primary escalation point for supplier delivery problems within the OSC supply organization. • Lead and participate in process‑improvement activities with internal teams and suppliers. • Support weekly, monthly and quarterly reporting requirements.

Key Responsibilities

• ▸rfp management
• ▸supplier qualification
• ▸dashboard management
• ▸process improvement
• ▸issue resolution
• ▸sourcing strategy

What You Bring

The position was posted on November 18, 2025 for Otis’s North American Supply Chain organization in Bloomfield, Connecticut. Otis seeks a talented Supply Chain Business Partner Manager who embraces the company’s core values of safety, ethics, quality, innovation, and employee opportunity. Candidates must hold a bachelor’s degree in business administration, supply chain management, finance or engineering and have at least five years of experience in a supply‑chain category‑management role for electrical systems and components. Experience in the elevator industry is a plus, while a background in manufacturing sectors such as construction or automotive is preferred. Proven success leading sourcing projects, negotiating with suppliers, and using ERP purchasing tools (JDE preferred) is required. Strong analytical, communication and problem‑solving skills, proficiency in Microsoft Excel and the ability to create executive presentations are essential. Knowledge of MS Access, Power BI and MS Project, strategic planning capability, and demonstrated cross‑functional collaboration are valued. The role requires up to 10 % travel and does not offer sponsorship for H‑1B or TN visas. • Bachelor’s degree in business, supply chain, finance or engineering. • 5+ years in supply‑chain category management for electrical systems and components. • Knowledge of the elevator industry (plus) and manufacturing sectors such as construction or automotive (preferred). • Proven experience leading sourcing projects and supplier negotiations. • Familiarity with ERP purchasing systems (JDE preferred) and strong Excel skills. • Knowledge of MS Access, Power BI and MS Project is a plus. • Strategic planning mindset combined with strong analytical and tactical skills. • Demonstrated ability to work with cross‑functional teams and drive collaboration. • Excellent communication, problem‑solving and presentation abilities. • Ability to travel up to 10%.

Requirements

• ▸bachelor's
• ▸5+ years
• ▸jde
• ▸excel
• ▸power bi
• ▸negotiation

Benefits

Otis offers a 401(k) plan with a generous company match, comprehensive medical, prescription, dental and vision coverage, three weeks of paid vacation plus holidays, paid sick leave, employee‑assistance and wellness incentive programs. Additional benefits include life and disability insurance, voluntary legal, pet, home and auto coverage options, generous parental and adoption leave, tuition reimbursement, service‑anniversary recognition and spot performance bonuses. The salary range for this position is $116,000 to $157,000, with final compensation based on factors such as education, experience, skills, seniority, location and performance. Otis values a diverse, global team and a culture built on its Three Absolutes—safety, ethics and quality. The company is committed to ESG principles, offers an Employee Scholar Program for education and certification, and provides equal‑opportunity employment without regard to protected classes. • 401(k) with generous company match and automatic retirement contributions. • Comprehensive medical, prescription, dental and vision coverage for employee and dependents. • Three weeks of paid vacation plus paid company holidays. • Paid sick leave, employee‑assistance program and wellness incentives. • Life and disability insurance coverage. • Voluntary benefits including legal, pet, home and auto insurance options. • Generous birth, adoption, parental leave and adoption assistance. • Tuition reimbursement for educational goals. • Service‑anniversary recognition and spot performance bonus opportunities.

Work Environment

Onsite