Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Account Manager
Manage elevator customer accounts in Anaheim, CA, driving service sales and support.
Job Highlights
About the Role
The primary objective is to maintain a portfolio of customers by delivering excellent service and managing accounts while also selling incremental repair projects. On a typical day the Account Manager oversees elevator units, serves as the main point of contact for customer needs, crafts sales strategies, leverages internal tools for pipeline management, negotiates deals and works alongside colleagues in sales and field operations. • Manage a portfolio of elevator units and maintain relationships with existing customers • Act as the primary contact to resolve customer inquiries promptly • Develop and implement a sales strategy to achieve targets • Utilize Otis sales tools to track opportunities, pipeline, and forecasts • Conduct negotiations and close repair project deals • Collaborate with sales representatives and field colleagues • Participate in intensive training on technology, processes, and soft skills
Key Responsibilities
- ▸portfolio management
- ▸customer relations
- ▸sales strategy
- ▸sales tools
- ▸deal negotiation
- ▸pipeline tracking
What You Bring
Successful candidates will hold a business or technical degree, or have completed technician or technical business administrator training, and possess prior experience selling technical service agreements. Strong customer focus, excellent interpersonal skills, high reliability, and a target‑driven mindset are essential. • Hold a business or technical degree, or completed technician training • Experience selling technical service agreements with a consultative approach • Demonstrate strong customer service orientation and interpersonal skills • Exhibit high commitment, reliability, and a target‑focused work ethic
Requirements
- ▸technical degree
- ▸technician training
- ▸consultative sales
- ▸customer focus
- ▸reliability
- ▸target‑driven
Benefits
Otis offers a long‑term employment contract with a salary range of $60,000‑$95,000, plus a comprehensive benefits suite that includes a 401(k) match, full medical, dental and vision coverage, paid vacation, sick leave, life and disability insurance, voluntary benefits, parental leave, adoption assistance, tuition reimbursement, recognition awards and performance bonuses. • Receive a comprehensive benefits package including 401(k) match, medical/dental/vision coverage, paid vacation, sick leave, life/disability insurance, and voluntary benefits • Access tuition reimbursement, adoption assistance, parental leave, and performance bonuses
Work Environment
Field