Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Account Manager
Grow sales by securing new elevator service contracts and repair projects in San Jose.
Job Highlights
About the Role
Daily responsibilities include managing a portfolio of elevator units and maintaining relationships with existing customers, acting as the primary contact for timely resolution of inquiries, generating new business through cold calling, networking, bids and tenders, creating a personal sales strategy, tracking opportunities with Otis sales tools, conducting negotiations and closing deals, and collaborating with fellow sales representatives and field colleagues. • Manage elevator portfolio and maintain strong customer relationships. • Serve as primary contact for rapid resolution of customer inquiries. • Generate new business via cold calling, networking, bids, and tenders. • Develop and execute personal sales strategy to meet targets. • Track opportunities, pipeline and forecasts using Otis sales tools. • Negotiate and close maintenance contracts and repair projects. • Collaborate with sales reps and field colleagues.
Key Responsibilities
- ▸portfolio management
- ▸customer relations
- ▸lead generation
- ▸sales strategy
- ▸opportunity tracking
- ▸contract negotiation
What You Bring
Successful candidates hold a business or technical degree, have at least three years of experience, and possess prior experience selling technical service agreements. They demonstrate strong customer orientation, excellent interpersonal skills, high commitment, reliability, and the ability to work quickly in a demanding corporate environment. • Hold a business or technical degree with ≥3 years’ experience in technical service sales. • Demonstrated strong customer focus, interpersonal skills, reliability and fast‑paced work style.
Requirements
- ▸business degree
- ▸3+ years
- ▸service sales
- ▸customer focus
- ▸interpersonal
- ▸reliability
Benefits
Compensation includes a salary range of $70,000‑$85,000 (final pay based on education, experience, performance, etc.) and a long‑term employment contract. Benefits comprise a 401(k) plan with company match, comprehensive medical/dental/vision coverage from day one, three weeks paid vacation, paid holidays, sick leave, life and disability insurance, voluntary benefits, parental leave, adoption assistance, tuition reimbursement, peer recognition awards, and spot performance bonuses. Otis fosters a diverse, global team and offers development programs such as the Employee Scholar Program, leadership training, and resources for growth in sales, field, engineering and major projects. The company is committed to environmental, social and governance (ESG) principles and provides accommodations for applicants with disabilities. • Salary $70K‑$85K, 401(k) match, comprehensive health benefits, 3 weeks vacation, paid holidays, sick leave. • Life/disability insurance, voluntary benefits, parental leave, adoption assistance, tuition reimbursement. • Peer recognition, performance bonuses, Employee Scholar Program for education support.
Work Environment
Field