Community Association Manager

About the Role

The Community Manager I provides overall supervision of a portfolio of community associations, interacting with homeowners, vendors, board members, committee members, and Associa staff. This full‑time position reports a salary range of $55,000‑65,000 and is responsible for ensuring association operations align with management agreements, policies, and governing documents. • Travel to client associations to attend board meetings, inspections, walk‑throughs and community events per management agreement. • Prepare agendas, management reports, and compile documents for board meeting packages. • Assemble annual disclosure packages, meeting notifications, and financial statements; coordinate bulk mailing per statutory timelines. • Update homeowner and association information in C3 and shared files. • Coordinate facility and common‑area inspections and ensure appropriate follow‑up actions. • Supervise association operations and administration in accordance with agreements and policies. • Serve as primary liaison between the board of directors, homeowners, and Associa staff. • Perform administrative and management duties requested by the board per the management agreement. • Utilize Associa community‑management tools such as calendars, action‑item lists, resolution worksheets, RFP matrices, committee charters, procurement procedures, and operating budgets. • Review monthly financial reports and deliver management summaries to the board. • Provide recommendations on major capital expenditures to maintain community appearance and operation. • Oversee Architectural Review Board (ARB) application processing and conduct on‑site inspections. • Monitor delinquency rates and collections for the portfolio. • Inform the board of any legal actions involving the association. • Maintain unit and contract files related to association operations. • Manage routine and special‑project vendors, including procurement and performance evaluation. • Oversee Associa staff as stipulated in contracts. • Manage accounts payable in line with Associa home‑office procedures. • Employ conflict‑resolution techniques and deliver professional customer service. • Maintain confidentiality, discretion, and organized workspaces. • Prioritize tasks, manage time, and meet deadlines. • Communicate professionally via phone, email, and in‑person; operate office equipment.

Key Responsibilities

• ▸c3 updates
• ▸financial reporting
• ▸vendor management
• ▸budget oversight
• ▸inspection coordination
• ▸board liaison

What You Bring

The role requires a bachelor's degree (preferred) and prior community association experience. Candidates must demonstrate strong customer service, conflict‑resolution, and communication skills, as well as proficiency with Microsoft Office and association management tools. • Demonstrate proficiency in Microsoft Office (Word, Excel, Outlook) and business correspondence. • Apply knowledge of homeowners associations, board roles, and community/property real estate. • Exhibit self‑motivation, proactive detail‑orientation, and effective teamwork.

Requirements

• ▸microsoft office
• ▸association management
• ▸bachelor's
• ▸community association
• ▸customer service
• ▸teamwork

Work Environment

Field