Associa
Leading community management firm offering property, accounting, maintenance & administrative services.
Community Director
Oversee community association operations, board liaison, staff, finances, and vendor management.
Job Highlights
About the Role
Associa is currently looking for a Community Director to join our team. The Community Director is responsible for administrative operations and supervision of a branch, including training, supervising, and evaluating staff and office operations. The role also involves participating in departmental committees and managing various structures, so specific duties will vary. • Act as primary liaison with the Association Board of Directors and homeowners. • Perform administrative and management duties per the Board's request and management agreement. • Develop and utilize community management tools such as calendars, action item lists, budgets, and procurement procedures. • Review monthly financial reports and submit management summaries to the Board. • Recommend major capital expenditures to maintain community appearance and operation. • Monitor delinquency rates and oversee the collections process for the account portfolio. • Attend Board meetings and community events as required. • Prepare Board packages within established time frames. • Notify the Board of any legal actions involving the Association. • Maintain unit and contract files related to Association operations. • Assist with architectural reviews and routine inspections as needed. • Maintain the C3 database and update resident information. • Manage vendor relationships, procurement, and performance evaluation for projects. • Oversee Associa staff in accordance with contract provisions. • Coordinate inspections of building facilities and common areas and follow up on actions. • Oversee the accounts payable process following Associa home office procedures. • Provide flexible, hands‑on support for any tasks requested by clients or Associa. • Maintain confidentiality and discretion in all duties.
Key Responsibilities
- ▸board liaison
- ▸tool development
- ▸financial reporting
- ▸collections oversight
- ▸database maintenance
- ▸vendor management
What You Bring
• Bachelor’s degree desired. • 5–7 years of management or supervisory experience. • 3–7 years of community association and portfolio management experience. • Required certification credential. • Proficient knowledge of GAAP. • Expert knowledge of Microsoft Office (Word, Excel, Outlook, etc.). • Expert-level business correspondence skills (grammar, structure, punctuation, spelling). • Strong professional communication skills (phone, interpersonal, written, verbal). • Self‑motivated, proactive, detail‑oriented team player. • Effective time management and priority‑setting skills.
Requirements
- ▸bachelor's
- ▸management
- ▸gaap
- ▸microsoft office
- ▸communication
- ▸time management
Benefits
Associa offers a competitive benefits package to full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support for wellness and development initiatives. We have been designated Great Place to Work for six consecutive years and many locations are awarded as Best and Brightest. Compensation ranges from $105,000 to $115,000 annually, with direct experience highly considered. The position is full-time and located at 485 Alberto Way, Unit 210, Los Gatos, CA 95032.
Work Environment
Office Full-Time