Sr. Sales Specialist, Service

About the Role

The Sr. Sales Specialist, Service will drive territory sales, margin growth, and customer satisfaction in the Augusta, Macon, and Columbus, GA markets. This role focuses on prospecting, building and maintaining relationships, managing maintenance agreements, and acting as a technical sales consultant to expand the installed base and increase repair opportunities. • Prospect and build customer relationships to achieve sales targets. • Serve as technical sales consultant and manage territory sales and margin growth. • Retain and renew maintenance agreements through the MFA program. • Conduct sales planning and needs assessments to expand the installed base. • Resolve customer concerns in partnership with Operations and Service teams. • Collaborate with branch business development to identify new opportunities. • Communicate competitive feedback and market dynamics internally. • Track opportunities and forecast sales results using Otis sales tools and CRM.

Key Responsibilities

• ▸prospecting
• ▸customer relationships
• ▸technical sales
• ▸maintenance renewals
• ▸sales forecasting
• ▸crm tracking

What You Bring

• 2–4 years of outside sales or related experience in elevator, property management, building services, or HVAC sales. • Strong written and verbal communication skills and a customer‑centric mindset. • Ability to manage multiple projects in a dynamic, team‑oriented environment. • Proficiency with Microsoft‑based software and CRM systems. • Bachelor’s degree or equivalent work experience required.

Requirements

• ▸2-4 years
• ▸sales
• ▸communication
• ▸microsoft
• ▸crm
• ▸bachelor's

Benefits

Otis offers a comprehensive benefits package that includes a 401(k) plan with generous matching, full medical, dental, vision and prescription coverage, paid vacation and holidays, parental leave, tuition reimbursement, and a variety of voluntary protections such as life, disability, and legal insurance. Employees also receive ongoing training, performance bonuses, and recognition for service milestones. • 401(k) plan with generous company match and automatic retirement contributions. • Comprehensive medical, prescription, dental, and vision coverage for employee and dependents. • Three weeks paid vacation, paid holidays, and paid sick leave. • Life insurance, disability coverage, and voluntary benefits (legal, pet, home, auto). • Generous parental, birth/adoption leave and adoption assistance. • Tuition reimbursement program for educational goals. • Spot performance bonuses and service anniversary recognition.

Work Environment

Field