Community Director

About the Role

Associa is currently looking for a Community Director to join our team. The Community Director is responsible for administrative operations and supervision of a branch, including training, supervising, and evaluating staff and office operations. The role also involves participating in departmental committees and managing various structures, with duties varying accordingly. • Act as primary liaison with the Association Board of Directors and homeowners. • Perform administrative and management duties as directed by the Board and management agreement. • Develop and utilize community management tools such as calendars, action item lists, resolution worksheets, agendas, RFP matrices, committee charters, procurement procedures, and operating budgets. • Review monthly financial reports and submit management summaries to the Board. • Provide recommendations on major capital expenditures to the Board and committees. • Monitor corporate and client delinquency rates and manage collections for the portfolio. • Attend Board meetings and community events as required. • Prepare Board packages within established time frames. • Ensure the Board is aware of any legal actions involving the Association. • Maintain unit and contract files related to Association operations. • Assist with architectural review processes and routine inspections. • Maintain the C3 database with up-to-date resident information. • Manage routine and special project vendors, including procurement and performance evaluation. • Oversee Associa staff in accordance with contract provisions. • Coordinate inspections of building facilities and common areas, arranging appropriate follow‑up actions. • Oversee the accounts payable process following home‑office procedures.

Key Responsibilities

• ▸tool development
• ▸database management
• ▸vendor management
• ▸financial review
• ▸board liaison
• ▸inspections coordination

What You Bring

The ideal candidate holds a Bachelor’s degree (desired), 5–7 years of management or supervisory experience, and 3–7 years of community association and portfolio management experience, plus a required certification credential. Proficiency in GAAP, expert-level Microsoft Office skills, and strong business correspondence abilities are required, along with professional communication, self-motivation, confidentiality, and excellent time-management skills.

Requirements

• ▸bachelor's
• ▸management
• ▸gaap
• ▸microsoft office
• ▸required certification
• ▸time management

Benefits

Associa offers a competitive benefits package to full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, and support for wellness and development initiatives. The company has been designated a Great Place to Work for six consecutive years, and many locations have earned Best and Brightest awards. Compensation ranges from $95,000 to $105,000 annually, with direct experience highly considered. This is a full-time position located at 7901 Stoneridge Dr #207, Pleasanton, CA 94588.

Work Environment

Hybrid