Director, Digital Product Management

About the Role

As Director, you will define and execute the vision and strategy for Otis’ portfolio of digital B2B elevator management products, ensuring they meet customer needs, differentiate in the market, and drive significant business growth. You will work with cross‑functional teams of designers, engineers, sales, marketing and operations, and you will be hands‑on throughout the software lifecycle from inception to end‑of‑life. Key responsibilities include developing strategic roadmaps, conducting market and user research, overseeing product execution using agile methods, leading go‑to‑market activities, managing product growth metrics, and serving as the primary interface for customers, partners and executive leadership. You will also own the P&L for the portfolio and be accountable for its overall success. • Define and execute product vision and strategy for the Elevator Management digital portfolio. • Lead end‑to‑end product lifecycle using agile/SCRUM, from ideation through release and post‑launch analysis. • Conduct market and user research to identify growth opportunities and differentiate products. • Collaborate with design, engineering, sales, marketing and operations to launch and scale products globally. • Own product P&L, set metrics, monitor KPIs, and drive adoption and revenue growth. • Communicate roadmap, performance and strategy to executives, customers and partners.

Key Responsibilities

• ▸product strategy
• ▸agile delivery
• ▸market research
• ▸cross‑functional
• ▸p&l management
• ▸roadmap communication

What You Bring

The position was posted on January 20, 2026 for Otis Elevator Company in Farmington, Connecticut, United States. Otis is seeking a seasoned Director of Digital Product Management to lead its Elevator Management digital portfolio. The role reports to a global, talent‑driven organization that values safety, ethics, quality, innovation and employee opportunity. The ideal candidate has more than ten years of product management experience with B2B enterprise technology, a bachelor’s degree in computer science, engineering or a related field (MBA or advanced degree preferred), and strong analytical, UX, and communication skills. Proficiency with product management tools such as Jira, Azure DevOps or Product Board, and the ability to influence cross‑functional teams and manage conflict are required. Availability for frequent travel to the New York area (approximately 10 % quarterly) and U.S. work authorization without sponsorship are also mandatory. • 10+ years B2B enterprise tech product management experience; BA/BS in CS, Engineering or related field (MBA preferred). • Strong analytical, UX, and communication skills; proficient with Jira, Azure DevOps, Product Board, PowerPoint. • Willingness to travel ~10% quarterly, including frequent trips to the New York area.

Requirements

• ▸10+ years
• ▸b2b
• ▸jira
• ▸azure devops
• ▸cs degree
• ▸mba

Benefits

Otis offers a competitive salary range of $170,000–$212,000, a 401(k) plan with generous match, comprehensive medical, dental, vision and prescription coverage, three weeks paid vacation, paid holidays, sick leave, wellness programs, life and disability insurance, voluntary benefits, generous parental leave, tuition reimbursement, and spot performance bonuses. Additional perks include employee assistance, legal and pet insurance options, and a supportive environment that encourages leadership development. • Comprehensive benefits: 401(k) match, health/dental/vision, paid vacation, parental leave, tuition reimbursement, performance bonuses, and voluntary insurance options.

Work Environment

Office Full-Time