Assistant

About the Role

The role supports community managers by handling association documents, homeowner information, mail processing, and general office tasks. It also involves preparing correspondence, responding to calls, reviewing invoices, and assisting with board packages and concierge duties. The position requires collaboration with vendors, managers, and other stakeholders. • Update and file association documents, arranging delivery and pickup as needed. • Update homeowner and association information in C3 and shared files. • Process and distribute incoming and outgoing mail. • Perform print, scanning, and fax tasks for general office support. • Organize and prepare correspondence related to association business. • Answer incoming calls from homeowners, board members, and vendors, and follow up on requests. • Review invoices for accuracy and prepare payable vouchers for manager approval. • Assist community managers with monthly board packages and in‑house mailings. • Provide concierge/reception support on an as‑needed basis. • Deliver professional customer service. • Partner with multiple stakeholders such as community managers, vendors, peers, and clients. • Keep workspaces organized, monitor supplies, and assist with stocking. • Maintain confidentiality and discretion. • Effectively work with others in person and group settings. • Prioritize tasks, manage time, and meet deadlines.

Key Responsibilities

• ▸document management
• ▸data updates
• ▸mail processing
• ▸invoice review
• ▸board packages
• ▸stakeholder coordination

What You Bring

The ideal candidate is proficient with Microsoft Office, demonstrates professional customer service, and excels in business correspondence. They can interpret instructions, stay organized, maintain confidentiality, and work effectively in teams and group settings. Strong time‑management, prioritization, and self‑motivation are essential. A high school diploma or GED and at least one year of related experience are required. The candidate must communicate professionally via phone, email, and in‑person, and operate standard office equipment. The role is performed in a typical office environment with frequent social interaction. • Proficient with Microsoft Office (Word, Excel, Outlook). • Strong business correspondence skills (grammar, punctuation, spelling). • Interpret verbal and written instructions accurately. • Self‑motivated, proactive, detail‑oriented, and team‑oriented. • Understand company policies, procedures, and forms.

Requirements

• ▸microsoft office
• ▸business correspondence
• ▸high school
• ▸customer service
• ▸time management
• ▸teamwork

Work Environment

Office Full-Time