Community Manager

About the Role

The Community Manager I supervises the overall operation and administration of a community association, serving as a primary liaison among homeowners, vendors, board members, committee members, and Associa staff. This role handles administrative duties, financial reporting, capital‑expenditure recommendations, and ensures compliance with management agreements and association policies. • Supervise daily association operations and administration per management agreement. • Act as primary liaison between the Board of Directors, homeowners, and vendors. • Execute administrative tasks and directives from the Board of Directors. • Develop and maintain community management tools such as calendars, action item lists, and budgets. • Review monthly financial reports and provide summary statements to the Board. • Recommend major capital expenditures to maintain community appearance and operation. • Monitor delinquency rates and manage the collections process for the portfolio. • Attend Board meetings and community events as required. • Prepare and deliver Board meeting packages within established timelines. • Inform the Board of any legal actions involving the association. • Maintain unit, contract, and C3 database files with up‑to‑date resident information. • Manage vendor procurement, performance evaluation, and special projects. • Oversee Associa staff according to contractual agreements. • Coordinate inspections of building facilities and common areas, ensuring follow‑up actions. • Oversee accounts payable processes in line with Associa home office procedures. • Apply conflict‑resolution techniques and professional customer service skills.

Key Responsibilities

• ▸board liaison
• ▸tool development
• ▸financial reporting
• ▸collections management
• ▸vendor management
• ▸database maintenance

What You Bring

Candidates must be proficient with Microsoft Office, understand homeowners association operations, and possess strong communication and conflict‑resolution skills. An associate degree is required, a bachelor's degree is preferred, and 0‑3 years of community association experience is desired. • Proficient in Microsoft Office (Word, Excel, Outlook). • Knowledge of community/property real estate and homeowners association governance. • Demonstrate self‑motivation, detail orientation, teamwork, and time‑management abilities. • Associate degree required; Bachelor’s degree preferred; 0‑3 years of relevant experience.

Requirements

• ▸microsoft office
• ▸hoa governance
• ▸associate degree
• ▸bachelor's degree
• ▸0‑3 years
• ▸communication

Work Environment

Onsite