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Head of Customer Care
Persimmon HomesLead customer care function, set strategy, manage team, ensure service quality.
York, England, United Kingdom
1 months ago
Office Full-Time
complaint management
data insight
governance compliance
excel
powerpoint
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Deliver 24/7 concierge services, reception, security and basic maintenance for residents.
United Kingdom
NaNy
Onsite
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Remote emergency energy support via phone/email, flexible hours
United Kingdom
NaNy
Remote
customer support
emergency support
cloud platform
customer service
1-2 years
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Handle customer queries, bills, and support in a fast‑paced contact centre.
United Kingdom
NaNy
Office Full-Time
customer service
problem solving
needs assessment
communication
it
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Handle customer enquiries on accounts, billing, payments and water usage.
United Kingdom
NaNy
Onsite
customer support
issue resolution
process improvement
tg
problem solving