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Customer Care Executive - Complaints & Feedback
Octopus EnergyInvestigate and resolve complex customer complaints for electric car leasing.
Brighton, England, United Kingdom
12 days ago
Hybrid
complaint handling
data monitoring
kpi reporting
disp handbook
complaint handling
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Customer Care Executive - Complaints & Feedback
Octopus EnergyInvestigate and resolve complex customer complaints, ensuring compliance and improving service.
Brighton, England, United Kingdom
12 days ago
Hybrid
kpi reporting
performance monitoring
root cause analysis
disp
fos
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Customer Care Executive - Complaints & Feedback
Octopus EnergyInvestigate and resolve complex customer complaints, ensure compliance, and improve service.
Brighton, England, United Kingdom
12 days ago
Hybrid
data analysis
kpi reporting
root cause
disp
fos
PEOPLE ALSO SEARCHED FOR:
Answer and transfer calls, take messages, provide guest service at a hotel.
Horley, England, United Kingdom
14 days ago
Onsite
guest service
call transfer
message taking
communication
english
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Night Guest Services Agent
Arora GroupDeliver night guest services, operate the switchboard and ensure exceptional guest experience.
Horley, England, United Kingdom
14 days ago
Onsite
guest service
call transfer
message handling
shift work
communication
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Answer and forward calls, deliver guest service as hotel switchboard operator.
Horley, England, United Kingdom
14 days ago
Onsite
guest service
call transfer
message taking
communication
english
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Investigate and prevent gas/electricity theft, manage meter installations and debt recovery.
Gatwick, England, United Kingdom
14 days ago
Office Full-Time
driving licence
customer service
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Night Guest Services Agent
Arora GroupHandle night-time guest inquiries and switchboard, delivering exceptional service.
Horley, England, United Kingdom
14 days ago
Onsite
switchboard
call handling
message taking
hotel experience
organised
PEOPLE ALSO SEARCHED FOR:
Handle incoming calls, route them, and take messages to ensure exceptional guest service.
Horley, England, United Kingdom
14 days ago
Onsite
switchboard
call handling
guest service
hotel experience
calm
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Utilisation Specialist
Octopus EnergyOptimise field engineer schedules, manage real-time workloads and support operations.
Brighton, England, United Kingdom
19 days ago
Field
schedule optimisation
workload management
real-time monitoring
problem solving
clear communication
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