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Energy Efficiency Program Coordinator
Resource Innovations
Coordinate energy efficiency programs, manage data, contractors, and provide customer service.
2d ago
$60,000 - $80,000
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Newark, NJ
Hybrid
Company Size
611 Employees
Service Specialisms
Energy Efficiency
Sustainability Consulting
Program Management
Project Management
Energy Audits
Building Performance
Renewable Energy Solutions
Green Building Certifications
Sector Specialisms
Energy Efficiency
Electrification
Distributed Energy Resources
Clean Energy
Renewables
Microgrids
Smart Homes
Connected Devices
Role
What you would be doing
customer service
call handling
report generation
data entry
confidential data
tracking system
- Provide customer service activities such as responding to emails and phone calls.
- Provide exceptional customer service and call handling in a customer centric environment.
- Generate reports for projects and program operations.
- May provide peer training to co-workers and job shadowing support as assigned in area of responsibility.
- Take customer service calls in pursuit of first call resolution.
- Data Entry - enter data into various database applications.
- Safeguard confidential customer information.
- Communicate effectively as part of team approach with other departments in servicing customers.
- Maintain electronic tracking system of applications, rebates and other supporting documents.
What you bring
microsoft office
energy efficiency
customer service
bachelor's degree
detail oriented
utility rebates
- Must be located in or willing to relocate to New Jersey
- Experience working with utility-sponsored rebate or incentive programs is a plus
- Experience with various Microsoft programs, including Word, Excel, OneNote and Teams
- Exceptional attention to detail, time management, and organizational skills
- Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
- Excellent written and verbal communication skills
- 2+ years of experience in energy efficiency, sustainability, or project coordination preferred
- Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
- 2+ years previous customer service and data entry experience required
- Able to meet deadlines while adapting to shifting priorities and evolving business needs
- Bachelor's degree preferred
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- comprehensive background check and reference check required
- pre‑employment drug screen may be required if applicable
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Company
Overview
2016
Year Founded
The company was established in the San Francisco Bay Area with a focus on addressing climate and energy challenges.
880+
Energy Programs Managed
The company has managed over 880 energy programs across North America, Europe, and the Pacific since 2019.
825,000
COâ‚‚ Avoided
The company reported avoiding 825,000 metric tons of COâ‚‚ in 2022, contributing to its environmental impact efforts.
Top 500
Inc. 5000 Ranking
The company was ranked among the top 500 fastest-growing private companies in the energy sector on the Inc. 5000 list in 2023.
- Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach.
- Specializes in transforming utility operations through demand-side management, software systems, and advisory services.
- Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces.
- Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.
- Climate Change
- Innovation
- Equity
- Scale and Impact
798k COâ‚‚e Avoided
Carbon Emissions Avoided
The company has successfully prevented the emission of 798,924 metric tons of COâ‚‚ equivalent through various initiatives in 2023.
800:1 Removal Ratio
COâ‚‚ Removal Efficiency
For every metric ton of COâ‚‚ emitted, the company facilitates the removal of over 800 metric tons of COâ‚‚ through innovative solutions.
1.1 TWh Saved
Energy Savings
The company has delivered 1.1 terawatt-hours of energy savings in 2023, contributing to reduced energy consumption.
$483M Rebates
Energy Efficiency Rebates
The company has issued $483 million in total energy efficiency rebates in 2023, incentivizing sustainable practices.
- Operating in over 30 states and 10 countries
- Carbon accounting initiated in 2022 with full operational footprint offset via carbon credits
- Developing a Net Zero plan (target date to be announced)
52% women
Workforce Composition
The workforce composition reflects a strong focus on gender diversity, with 52% women compared to the industry average of 24%.
13% increase
Female Applicants YoY
There has been a notable 13% year-over-year increase in the number of female applicants, highlighting improved recruitment efforts.
17% increase
Racial Diversity YoY
The company has achieved a 17% year-over-year increase in racial diversity, showcasing a commitment to inclusivity in hiring.
- Majority‑women‑led board and executive team (written into bylaws)
- Recruiters are AIRS Diversity Certified
- Supplier Inclusion Program actively growing diverse supplier partnerships
Articles
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