ServiceNow Administrator (IT)

Company logo
Edgewater Technical Associates, Llc
Provides expert construction, engineering, and technical services for nuclear, hazardous, and complex operations.
Administers ServiceNow, supports IT projects, coordinates tasks, ensures deliverables at SR site.
11 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Contractor
Greenville, SC
Onsite
Company Size
400 Employees
Service Specialisms
Technical Services
Consulting
Engineering
Sector Specialisms
Nuclear
High-Hazard Operations
Construction Projects
Engineering Services
Technical Services
Regulatory Compliance
Safety Basis Requirements
Nuclear Safety
Role
What you would be doing
solution design
delivery management
issue resolution
planning reporting
vendor management
milestone tracking
  • Translate customer and business requirements into practical and affordable solutions.
  • Ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff.
  • Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions.
  • Maintain critical planning, monitoring, and reporting processes as well as required documentation for the timely coordination and completion of project tasks.
  • Leverage outside vendors, contractors, technical teams, and other departments to drive for results.
  • Coordinate, direct, and lead project status meetings, confirm milestones, and ensure goals are achieved.
What you bring
it support
programming
doe clearance
us citizen
computer science
communication
  • Experience in computer systems or IT support, with technical proficiency in operating systems and programming languages.
  • Strong written and verbal communication skills.
  • Ability to obtain and maintain a DOE security clearance
  • Job-related technical knowledge necessary to complete the job.
  • Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors.
  • Strong interpersonal skills.
  • Excellent analytical, technical, planning, and organizational skills.
  • Must be a US Citizen
  • Accredited four (4)-year degree or global equivalent in applicable field of study and five (5) years of work-related experience or a combination of education and directly related experience equal to nine (9) years if non-degreed.
  • Ability to attend to detail and work in a time-conscious and time-effective manner.
  • Accredited degree or global equivalent in Computer Science or related discipline.
  • Ability to learn and apply knowledge of applicable local, state / province, and federal /national statutes and guidelines.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 2003
Year Established
The company was established in 2003 to support Los Alamos National Laboratory.
Revenue $40M
Annual Project Value
The company delivers projects valued at over $40 million annually.
  • Operates with regional offices in Los Alamos, Carlsbad, Oak Ridge, Aiken, and Richland to support on-site project needs.
  • Delivers fixed-price construction, multidisciplinary engineering, staff augmentation, and technical consulting across nuclear and high-hazard environments.
  • Manages large-scale projects including waste remediation, facility upgrades, decommissioning, and nuclear safety basis development.
  • Specializes in nuclear operations, environmental cleanup, regulatory compliance, work control, and formal operations readiness.
  • Typical clients include DOE, NRC, NNSA, Canadian Nuclear Laboratories, and major commercial nuclear and high-hazard operators.
  • Supports flagship sites like Hanford, LANL, ORNL, Paducah, TWPC, WIPP, and Chalk River with deep technical and operational expertise.
  • Leadership draws on decades of nuclear experience.
Culture + Values
  • Integrity and professionalism in all interactions.
  • Commitment to providing exceptional value to customers.
  • Collaboration and teamwork to achieve the best results.
  • Continuous improvement and innovation in our solutions.
  • Respect for the unique contributions of each individual.
Environment + Sustainability
2030
Target Year
Achieving a net-zero carbon footprint.
  • Committed to reducing environmental impact through sustainable practices.
  • Implemented energy-efficient operations and waste-reduction initiatives.
  • Regularly assesses environmental practices to ensure compliance with sustainability goals.
Inclusion & Diversity
  • Focus on building an inclusive workplace where all voices are heard and valued.
  • Gender diversity initiatives to support balanced representation in leadership roles.
  • Continuous improvement in promoting inclusive hiring practices and career development opportunities.
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