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Order Management Specialist
Qcells North America
Monitor and control energy solution projects, ensuring completed contracts from sales are accurate and inputting required documents into the Operations Lifecycle Platform. Responsible for managing paperwork, issuing work orders, and analyzing team performance.
18d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
San Francisco, CA
Hybrid
Company Size
400 Employees
Service Specialisms
Solar Energy Solutions
Energy Storage Systems
Project Development
Renewable Energy Engineering
Energy Solutions Consulting
Sector Specialisms
Residential
Commercial
Government
Solar
Energy
Energy Storage Systems
Power Plants
Energy Retail
Role
What you would be doing
crm update
portal management
finance portals
qa process
crm transition
- Identifies and implements opportunities for continuous improvement.
- Review operational procedures and ensure conformance to industry best practices.
- Update CRM, Fulfillment portal, third party financier portals and various other business tools.
- Work within various lender financing portals to obtain the ability to proceed with contract financing prior to equipment orders.
- Issue and approve work orders to third party fulfillment vendors to provide accurate services with prompt payments.
- Manage and resolve paperwork deficiencies and stipulations with various parties to ensure solar contracts are correctly managed.
- Assist in a successful transition from our current Sunbase CRM to Salesforce for the various Order Management functions.
- Issue and approve installer invoices based on a robust QA process to ensure installation completion and scope of work accuracy.
- Ensure sales contracts are 100% complete and accurate before issuing them to the operations personnel.
- Analyze and monitor team performance to iteratively improve upon cycle times.
What you bring
communication
entrepreneurial
problem-solving
salesforce
crm
bachelor’s
- Excellent oral and written communication skills with the ability to present in internal and external forums.
- Entrepreneurial mindset and demonstrated ability to thrive in a high-growth environment.
- Ability to exercise strong organizational, problem-solving and analytical skills
- Bachelor’s degree in business or other related field with a minimum of 5+yearsofwork experience in operations management and analytics with at least 1 year of solar industry experience.
- Minimum of 1 year’s work experience utilizing Salesforce and CRM systems.
- This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearance- criminal record check
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Company
Overview
$2.5 billion investment
U.S. Solar Supply Chain Investment
A significant investment in building a fully integrated U.S. solar supply chain, from ingots to modules.
8.4 GW annual capacity
Georgia Plants Capacity
The Georgia plants (Dalton and Cartersville) deliver 8.4 GW of solar production capacity annually.
12 GW solar-plus-EPC deal
Landmark Microsoft Deal
A major 8-year deal with Microsoft underscores the company's market trust and scale.
30,000 panels/day
Dalton Production Rate
The Dalton site is the largest solar-module factory in the Western Hemisphere, producing tens of thousands of panels daily.
- Pioneers solar and storage innovation from U.S. factories, born in South Korea and on a mission in North America.
- Projects range from utility-scale EPC builds to residential panel installations and energy-storage systems.
- As a leader in solar tech, it pilots cutting-edge manufacturing techniques to reduce costs and improve efficiency.
- Blends global R&D roots in Germany and Korea with bold U.S. industrial expansion and market leadership.
35% Emission Reduction
GHG Emission Target
Committed to reducing Scope 1 and 2 greenhouse gas emissions by 35% by 2030, aiming for net zero by 2050.
25% Carbon Intensity
Certified Product Impact
U.S.-assembled panels are certified to be at least 25% less carbon-intensive than non-certified products.
>95% Material Recycling
Solar Panel Recycling
Partnership with SOLARCYCLE ensures over 95% of panel materials like aluminum, silver, and glass are recycled.
A Climate Score
CDP Recognition
Received top-tier 'A' climate score in 2023 from CDP for comprehensive climate reporting.
- Committed to net zero emissions by 2050 using a 2018 baseline.
- Generated significant on-site solar energy at Dalton facility.
- Reducing emissions per module despite increased production.
- Achieved EPEAT registration for solar products with lower embodied carbon.
- Dalton and Cartersville facilities expected to reach high capacity and CO₂ avoidance.
316% growth
Membership Surge
The employee-led 'Clean Energy Crew' saw a significant increase in membership since its 2023 launch, demonstrating strong engagement and influence on workplace initiatives.
- Champion-level partner to Women in Renewable Industries and Sustainable Energy (WRISE)
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