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HR Operations and Office Manager
Wolcott Architecture
Oversee HR, office management, and operations for an architecture firm.
7d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Los Angeles, CA
Office Full-Time
Company Size
50 Employees
Service Specialisms
Architecture
Design
Consulting
Project Management
Engineering
Interior Design
Sector Specialisms
Ground Up
Adaptive Reuse
Repositioning
Residential
Creative Office
Hospitality
Tech
Legal
Role
What you would be doing
facilities management
recruitment lead
it oversight
budget monitoring
metrics reporting
space planning
- Oversee facilities management, vendor coordination, maintenance, and space planning across office locations.
- Develop and maintain a proactive talent pipeline for current and future roles.
- Act as a trusted advisor for employees and managers on all HR matters including conflict resolution, employee relations, and policy compliance.
- Handle confidential matters with discretion and professionalism.
- Serve as a liaison between management and staff, maintaining strong internal communication and morale.
- Lead all aspects of recruitment, from job postings to final offer negotiations.
- Maintain and track office supplies, janitorial needs, and shared resources weekly.
- Manage the monthly 6-month forecasting process and deliver reports to the Executive Director.
- Coordinate with legal counsel, consultants, and service providers as needed on behalf of the Executive Team.
- Collaborate with design leadership to manage staffing allocations and weekly workflow updates across project teams.
- Supervise the firm's outsourced IT Managed Services provider and ensure timely, cost-effective service delivery.
- Track and report on recruitment metrics (e.g., time-to-fill, acceptance rate) to identify areas of improvement.
- Offer guidance and coaching to Project Managers to strengthen their team management and client communication.
- Ensure consistent task execution and support structures are in place for administrative roles.
- Monitor and ensure HR policy compliance and recommend improvements when needed.
- Provide leadership and mentorship to administrative staff including Receptionist(s), Executive Assistants, and Office Coordinators.
- Conduct regular team meetings and trainings to align staff with firm goals and best practices.
- Coordinate and participate in employee performance evaluations and ongoing feedback cycles.
- Collect and synthesize firm-wide metrics (marketing, contracts, revenue, HR data) for bi-annual or annual strategic planning.
- Ensure a positive candidate experience and efficient hiring process.
- Foster a healthy, inclusive, and productive work environment by proactively engaging with staff and addressing issues early.
- Monitor technology budgets and report spending recommendations to Partners and the Executive Director.
- Support front-of-house operations as needed and provide guidance to Receptionist(s) on administrative duties including phone and delivery systems.
- Liaise with technical leadership to assess firm-wide hardware/software needs and implement upgrades.
- Support data-driven decision-making by providing high-level analysis and recommendations.
- Act as a key strategic partner to the Principals to implement firm-wide initiatives and process improvements.
What you bring
hris
public speaking
communication
10+ years
leadership
project management
- Adept with office technologies and management tools; familiarity with HRIS and project tracking systems is a plus.
- Comfort speaking to groups, supporting C-suite leaders, and bringing warmth and efficiency to daily operations.
- Excellent communication and interpersonal skills with a knack for fostering relationships at all levels.
- 10+ years of experience in Human Resources, Operations, or Office Management; experience in architecture, design, or a related field strongly preferred.
- Proven leadership and mentorship experience across administrative or creative teams.
- Strong project management, reporting, and analytical skills.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
80% Energy Efficiency
Mixed-Use Development Impact
Through innovative design and sustainable practices, projects achieve significant energy savings.
- Founded with a passion for creating impactful and functional spaces, the firm has become a leader in thoughtful design.
- The firm is renowned for its work in both residential and commercial architecture, offering personalized, sustainable solutions.
- Their projects often blend aesthetics with practicality, ensuring each design serves both its purpose and the community.
- Known for their cutting-edge approach, the firm handles a wide range of design challenges from concept to completion.
- Their ability to adapt and innovate has led to notable works in urban design, hospitality, and mixed-use developments.
- The firm's portfolio showcases projects that not only push creative boundaries but also prioritize environmental responsibility.
- With a focus on user experience, their designs consistently strive to create spaces that feel both inspiring and functional.
- We strive to create a collaborative, innovative, and supportive environment that fosters the growth and success of our team.
- We are committed to delivering excellence in design through creativity, professionalism, and technical expertise.
- We value sustainability and believe in designing spaces that are environmentally responsible and efficient.
- We encourage continuous learning, skill development, and personal growth for our team members.
By 2030
Net Zero Goal
Aim to achieve net zero energy consumption in all new buildings by a specific target year.
- Committed to integrating sustainable design practices into all projects.
- Prioritize energy efficiency, material selection, and long-term environmental impact.
- Design buildings to reduce carbon footprint and promote sustainability in all stages of construction.
50% Women in Senior Roles
Gender Representation in Leadership
The organization highlights its commitment to gender equality by achieving significant representation of women in senior leadership positions.
- Dedicated to creating an inclusive workplace where diversity is celebrated.
- Actively promotes equal opportunities for all employees and strives to reflect diversity in the talent they hire.
- Establishes mentorship programs to support underrepresented groups in the architecture field.
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