Move In Coordinator

Company logo
Lcs
Leading manager and developer of senior living communities, offering operations, marketing, sales and development services.
Coordinate resident move-ins, upgrades, and unit turnover in senior living community.
9 days ago ago
$20
Junior (1-3 years)
Full Time
Clearwater, FL
Onsite
Company Size
810 Employees
Service Specialisms
Senior Living Management
Health Services
Development Services
Real Estate Investment
Care Purchasing Services
Sector Specialisms
Industry
Food & Beverage
Textiles & Luxury
Medical-Pharmaceutical
Distribution
Airport Logistics
Automotive
Laboratories and Technical Facilities
Role
What you would be doing
upgrade coordination
unit turnover
invoice coordination
timeline management
move-in coordination
marketing liaison
  • Works with the in-coming resident on any Resident funded upgrades – this encompasses discussions on color selections on carpet or alternative upgraded flooring options; possible upgrades to tile in bathroom/s; possible upgrades to counter-tops in kitchen and/or bathroom/s; glass enclosing the lanai if not already done; adding other upgrades such as crown molding, special faucets, roll-in shower installation, additional of a stackable washer/dryer unit, etc.
  • Serves as the primary marketing and sales contact for communication with other departments and Resident groups in regard to upcoming move-ins, etc.
  • Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program
  • Facilitates discussions and paperwork of UTO (unit turn over) work completed at the expense of the Community to “ready” an apartment for the next occupant – works collaboratively with the Contractor and the Manager of the Maintenance Department
  • Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in
  • Redirects Residents to appropriate contact for questions, comments or concerns
  • Answers and directs incoming phone calls and assists with adding Prospects to the RSVP log for upcoming Marketing Events
  • Processes and coordinates invoices between Contractor and New Resident for Resident Funded upgrades
  • Update as needed the community move-in resource guide
  • Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes
  • Prepares closing documentation and internal communication timely and accurately
  • Working with the Contractor, Community Maintenance and Housekeeping departments to ensure timelines are set, met and achieved, in terms of when work begins and advances from department to department, ensuring an on-time move-in by the new Resident
What you bring
microsoft office
college degree
2 years
communication
multitasking
proofreading
  • Ability to multitask
  • Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential
  • College degree with a minimum of two years related work experience.
  • Excellent proofreading skills
  • Organizational skills
  • Strong written and verbal communication skills
  • Maintains a professional appearance at all times
  • Proficient in the use of various software including all Microsoft Office applications
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded in 1971
Company origins
The company was established in 1971, marking the beginning of its journey as a family-owned operator.
$100M Revenue
Annual Revenue
The company generates approximately $100 million in annual revenue through its operations.
140 Communities
Managed Properties
The company manages approximately 140 senior-focused communities nationwide.
40,000 Residents
Serving Residents
The company serves over 40,000 residents across its communities.
  • As an innovative developer and operator, it handles master planning, new builds, expansions, renovations, and ancillary services.
  • Typical projects range from continuing care retirement communities to stand-alone assisted-living and memory-care campuses.
  • Specialisms span residential senior housing, healthcare operations, memory care, assisted living, community development.
  • Earned national recognition for workplace culture and customer satisfaction, including Gallup and J.D. Power honors.
  • Unusually, LCS integrates a chef-of-the-year contest across its communities, highlighting its hospitality flair.
  • Grounded in data, it uses proprietary analytics platforms to drive decisions across its senior-living portfolio.
Culture + Values
15 Culture Drivers
Employee Feedback Survey
Recognized through employee feedback in the Energage survey’s 15 Culture Drivers.
5 Consecutive Years
Top Workplaces USA Award
Earned Top Workplaces USA award for five consecutive years, reflecting consistent high employee engagement.
  • Committed to fostering an empowering environment for team members to make a difference in seniors' lives.
  • Built a culture driven by data and analytics to improve metrics.
Environment + Sustainability
  • No explicit environmental or sustainability strategy, net‑zero target, or disclosures located on public site or LinkedIn.
Inclusion & Diversity
  • No DEI strategy, gender stats, or inclusion outcomes publicly stated on official site or LinkedIn.
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