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Bone Dry Roofing

Office Manager*

Company logo
Bone Dry Roofing
Specializes in residential and commercial roofing, offering installation, repair, and maintenance services.
Manage office operations, customer service, and sales support for roofing company.
6d ago
$18 - $20
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Nashville, TN
Onsite
Company Size
500 Employees
Service Specialisms
Residential Roofing
Commercial Roofing
Roof Repair & Maintenance
Insulation
Gutters & Downspouts
Masonry
Siding
Soffit & Fascia
Sector Specialisms
Residential
Commercial
Multi-family
Roof Repair
Roof Replacement
Roof Maintenance
Asphalt Roofing
Energy Efficient Shingles
Role
What you would be doing
scheduling
order processing
route sheets
crm updates
payment processing
project closing
  • Call the homeowner to schedule roofs and other projects
  • Send roof orders to the Distributor
  • Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets
  • Greet all incoming customers
  • Schedule and confirm sales appointments
  • Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
  • Secure mail and apply any payments from checks received
  • Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
  • Process open proposals in CRM
  • Make AR calls
  • Order EagleViews for next day's sales appointments
  • Enter completed repair job pictures in CRM
  • Process credit applications for salesmen
  • Facilitate the closing process of each completed project
  • Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message
  • Make deposits
  • Process all sold projects
  • Create job packets and leave in the appropriate area
  • Send payment links and reminders after each project
What you bring
high school
customer service
administrative experience
  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Prior administrative/office experience a plus
Benefits
  • PTO, Vacation, and Holiday pay
  • Hourly compensation range of $18 to $20 commensurate with experience
  • Company paid Life Insurance
  • 401(k) plan
  • Company paid short-term disability
  • Medical, Vision, and Dental insurance
Training + Development
Information not given or found
Company
Overview
1989
Year Founded
The company was established in 1989, marking the beginning of its trusted presence in the roofing industry.
  • Quickly rose as a trusted name in the roofing industry.
  • Offers services ranging from installation and repair to ongoing maintenance for both homes and businesses.
  • Known for using high-quality materials and cutting-edge techniques to deliver reliable, long-lasting solutions.
  • Covers a wide range of services from roof replacements to complex storm damage repairs and inspections.
  • Has successfully worked on a diverse array of projects, including both large-scale commercial buildings and custom residential homes.
  • Maintains a strong reputation for customer satisfaction, having earned multiple industry accolades over the years.
  • Operates across multiple states, continuing to expand its reach and services while retaining a local, personalized touch.
  • Committed to craftsmanship, ensuring that every project is completed to the highest standards.
Culture + Values
  • They take pride in delivering quality workmanship with every project.
  • They are committed to providing customers with dependable service and unmatched expertise.
  • They are a company driven by their values, integrity, and dedication to their craft.
  • Their team is built on trust, respect, and collaboration to deliver exceptional results.
  • They continuously work to improve their processes, skills, and services to meet the ever-evolving needs of their clients.
Environment + Sustainability
2035
Net Zero Emissions Target
Aim to achieve net zero emissions by a specific year.
  • Reduce environmental footprint through efficient roofing practices.
  • Use sustainable materials and eco-friendly roofing solutions.
  • Committed to reducing waste and recycling materials.
  • Continuously evaluate and implement green initiatives.
Inclusion & Diversity
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