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Office Manager*
Bone Dry Roofing
Specializes in residential and commercial roofing, offering installation, repair, and maintenance services.
Manage office operations, customer service, and sales support for roofing company.
Call the homeowner to schedule roofs and other projects
Send roof orders to the Distributor
Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets
Greet all incoming customers
Schedule and confirm sales appointments
Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
Secure mail and apply any payments from checks received
Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
Process open proposals in CRM
Make AR calls
Order EagleViews for next day's sales appointments
Enter completed repair job pictures in CRM
Process credit applications for salesmen
Facilitate the closing process of each completed project
Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message
Make deposits
Process all sold projects
Create job packets and leave in the appropriate area
Send payment links and reminders after each project
What you bring
high school
customer service
administrative experience
High school diploma or equivalent
Prior customer service experience preferred
Prior administrative/office experience a plus
Benefits
PTO, Vacation, and Holiday pay
Hourly compensation range of $18 to $20 commensurate with experience
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