Concierge
Rpm Living
Provide front‑desk service, resident support, and community engagement for an apartment property.
6 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Phoenix, AZ
Onsite
Company Size
4,600 Employees
Service Specialisms
Property Management
Real Estate Services
Leasing
Asset Management
Construction Management
Facility Management
Project Management
Property Development
Sector Specialisms
Residential
Senior
Affordable
Role
What you would be doing
resident services
community relations
package pickup
event coordination
marketing
inventory management
- Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors
- Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective
- Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc
- Work as part of the site team to ensure that each event is a sociable and pleasurable environment
- May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
- Marketing the property
- Ensure that the Community Amenities area has proper inventory
- Maintain work area to an appropriate level of presentation
- Assist with resident events and initiatives
What you bring
yardi
social media
microsoft office
flexible schedule
communication
follow-up
- Acquire a broad knowledge of the community and the surrounding area
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Ability to work a flexible schedule, including evenings and weekends
- Yardi experience a plus
- May be required to sit or stand for extended periods of time
- Social Media posting, Blogging, and Internet Presence
- Proactive communication with the Management for issues or concerns
- Must be able to operate a computer, keyboard, mouse and other office equipment
- Must be able to read documents, computer screens and data
- Experience with Microsoft Office Suite including Word and Excel
- Excellent follow up skills via email and phone
- 401(k) with robust company match
- Comprehensive healthcare coverage available for all full-time, regular associates
- Opportunities for professional development, career growth, and role-based learning plans
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- Paid time off plus floating holidays and volunteer days
- Weekly pay for all associates working onsite at an apartment community
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
- Employer-paid employee assistance, mental health, and wellness programs
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- employment contingent upon successful completion of a background check as required by local, state, and federal law.
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Company
Overview
10 rental units
Initial Portfolio
Managing just 10 rental units at the start.
No.42 to No.3
NMHC Top 50 Ranking
Climbed the NMHC Top 50 list from position 42 to 3 by 2024.
226,000 units
Managed Units
Now manages over 226,000 units across 26 states.
75,000 units
Annual Expansion
Added 75,000 units in a single year, marking a significant growth milestone.
- Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly.
- Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles.
- The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.
- Customer-focused approach that drives business success
- Commitment to high-quality service
- Building lasting partnerships with residents and clients
- Integrity in all aspects of business operations
- Innovation that enhances the living experience
- Accountability in meeting goals and delivering results
- Collaboration with teams across the company to achieve shared goals
2040
Net Zero Emissions Goal
The company aims to achieve net zero emissions by the year 2040, demonstrating a strong commitment to combating climate change.
- Commitment to sustainability through resource-efficient operations
- Dedicated to reducing carbon footprint and increasing energy efficiency
- Focus on implementing green building certifications for properties
- Investment in renewable energy initiatives
- Fostering an inclusive culture where diverse perspectives are valued
- Empowering employees to thrive regardless of background or identity
- Prioritizing gender equality and diversity in leadership roles
- Continuous investment in programs to support diverse talent acquisition
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