TPI Account Executive
Sms
Develop and manage relationships with TPIs, support account management and service delivery.
20 days ago ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Cardiff, Wales, United Kingdom
Hybrid
Company Size
1,500 Employees
Service Specialisms
Engineering
Construction Services
Project Management
Technical Services
Sector Specialisms
Industrial
Commercial
Residential
Utility
Telecoms
Electrical Infrastructure
Gas Infrastructure
Water Infrastructure
Role
What you would be doing
action tracking
performance reporting
tender support
contract mobilisation
issue escalation
meeting documentation
- Support the Account Management function in regards tracking outstanding actions until completion.
- Provide updated reporting as and when required on customer performance to the Key Account Director / Manager.
- Support the Account Management function in relation to the submission of any new business tenders.
- Ensure key communications are cascaded and understood both internally and externally.
- Support the Account Management function in relation to the mobilisation of any new contracts won.
- Escalate any internal performance issues to the Key Account Director / Manager for resolution if required.
- Participate in meetings as and when required with customers and internal stakeholders.
- Document all interactions on internal and external meetings and ensure all minutes/actions are cascaded.
- Support the Account Management function in relation to customer communication internally and externally.
What you bring
detail-oriented
root cause
contract experience
customer relations
deadline driven
energy industry
- Exceptional attention to detail.
- Knowledge with root cause analysis and be able to identify opportunities for improvement.
- Contract experience and a history of managing relationships with key clients.
- The ability to build and maintain customer relationships to ensure customers are delighted and promote future growth opportunities.
- The ability to work under pressure to deliver within tight deadlines and manage your own workload.
- An analytical mindset to your work with a methodical and organised approach.
- Energy industry knowledge.
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- 24/7 free and confidential employee assistance service.
- Hybrid working options.
- Automatic enrolment into our Employee Ownership Scheme.
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.
- Enhanced Maternity leave. Paternity and Adoption leave.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
- Pension matching scheme (up to 5% of salary)
- Life Insurance (4 x annual salary)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to provide cutting-edge energy and infrastructure solutions across industries.
- Specialises in the design, delivery, and maintenance of energy, infrastructure, and industrial services.
- Has worked on diverse projects, including renewable energy installations, complex infrastructure builds, and utility management.
- Known for delivering innovative solutions in energy efficiency, sustainability, and asset management.
- Excels in both large-scale industrial operations and smaller, high-impact infrastructure projects.
- Serves clients across multiple continents with tailored solutions.
- Continuously evolving to meet the challenges of modern infrastructure and energy needs.
- Safety: Take care of your wellbeing and others; Take ownership and responsibility; Be aware; Report and action
- Sustainability: Make greener decisions; Build an enjoyable and healthy working environment; Positive towards change; Encourage others to act sustainably
- Customer Excellence: Listen and respect; Go the extra mile; Be polite; Show empathy
- Innovation: Share and encourage new ideas; Find solutions; Be creative; Think for the future
- Pride: Celebrate our differences; Be trustworthy; Give praise and recognition; Work to the best of your ability; Work as one team
2030 Net Zero Target
Carbon Neutrality Ambition
The company aims to achieve net zero emissions for Scope 1 and Scope 2 by 2030 through significant reductions in fleet and building emissions.
76,800 tCO2e Mitigated
Emissions Reduction Through Services
The company has mitigated over 76,800 tonnes of CO2 equivalent emissions in 2023 through its services, demonstrating a substantial environmental impact.
50% Green Revenue
Green Economy Achievement
Over 50% of the company's revenues are derived from green services, earning it the London Stock Exchange Green Economy Mark for three consecutive years.
60% Emissions Reduction
Cardiff Office Efficiency
The Cardiff office upgrades have resulted in over a 60% reduction in emissions on-site, showcasing significant energy efficiency improvements.
- All company cars replaced with PHEV or EV by end of lifecycle; 100 mild hybrid EVs + 1 pure EV van deployed by March 2023
- Grid-scale battery storage driving decarbonisation
- London Stock Exchange Green Economy Mark awarded for >50% revenues from green services (third consecutive year)
- Signatory to The Climate Pledge (regular reporting, carbon elimination, credible offsets)
- Post-2030 ambition: target Scope 3 emissions reduction to become carbon negative
Over 1,000 Staff
Diverse Workforce
The company employs over 1,000 individuals from diverse backgrounds, including differences in ethnicity, religion, sexual orientation, and more.
- Formal EDI policy, induction e‑learning and membership of Disability Confident Employer, Mindful Employer, Employers Network for Equality & Inclusion
- New behaviour added under ‘Pride’ value: “We are all uniquely different, something we can celebrate together”
- Launched employee engagement competition and new EDI initiatives to embed celebration of difference
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