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Business Systems Support Officer
Austal
Admin and user support for SharePoint, Power Platform, and other business systems.
6d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Wattleup, Western Australia, Australia
Office Full-Time
Company Size
4,258 Employees
Service Specialisms
Engineering Services
Training and Consultancy Services
General Refit & Repairs
Systems Integration
Service Centres / Through‑life Capability Management
Sector Specialisms
Defence
Commercial Vessels
Maritime Technology
Shipbuilding
Offshore Patrol
Surveillance
Expeditionary Transport
Medical Ships
Role
What you would be doing
ticketing
sharepoint
power apps
power automate
power bi
user support
- Provide advice to users to assist in improving their systems experience.
- Manage Engine (Ticketing system)
- Identify, investigate, and implement enhancements to streamline business processes and automate repetitive tasks through SharePoint, Power Apps, Power Automate and Power BI solutions, or new application.
- Technical support to end-users, resolving issues promptly, communicating technical concepts effectively with non-technical users.
- Manage user permissions and access control to ensure data integrity and security.
- Conduct training sessions and create documentation to assist users in leveraging SharePoint, Power Apps, and Power Automate effectively.
- Administer and maintain SharePoint sites, libraries, lists, and workflows including managing migrations.
- Collaborate with stakeholders to gather requirements and deliver tailored solutions.
What you bring
sharepoint
power platform
itil
problem solving
it qualification
security clearance
- Strong understanding of SharePoint architecture, administration, and best practices.
- Proven experience as a SharePoint Administrator or in a similar role.
- Power Apps, Power Automate, Power BI
- Experience and/or training in Manage Engine or other ITIL based ticketing system.
- Demonstrated analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to complex problems.
- Tertiary qualification in IT, business, quality, change management or other related discipline.
- Experience administering business systems.
- Australian Citizenship and eligible to obtain and maintain a Defence Baseline Security Clearance.
- Professional development and training opportunities.
- Retailer discount program + novated lease
- Opportunities for career advancement within our growing organisation.
- Employee Assistance Program
- 9-day fortnight - 80 hours over 2 weeks, RDO every second Friday
- A supportive and dynamic work environment.
- Competitive compensation and benefits package.
- Annual salary review & Profit Share Bonus Program
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must obtain and maintain defence baseline security clearance.
- australian citizenship required.
People also searched
Business Support Admin Jobs in Rockingham AustraliaSystems Administrator Jobs in Perth AustraliaTechnical Admin Jobs in Perth AustraliaGeneral Admin & Support Jobs in Perth AustraliaIT Support Jobs in Perth AustraliaBusiness Support Admin Jobs in Perth AustraliaBusiness Analyst Jobs in Perth Australia
Company
Overview
Founded in 1988
Year Established
The company was established in 1988 and has since evolved into a global leader in shipbuilding.
Revenue Reached $1–1.2B
2023 Revenue
Achieved revenue of approximately $1–1.2 billion in 2023, fueled by defense contracts and commercial shipbuilding.
- Operates major shipyards in Australia, the US, the Philippines, and Vietnam.
- Projects include high-speed catamarans, fast ferries, US Navy Littoral Combat Ships, and ocean surveillance vessels.
- Leverages aluminium-multihull technology for high-performance, lightweight vessels across industries.
- Built the world’s largest trimaran ferry and modules for Virginia-class submarines under AUKUS expansion.
- Balances commercial and defense work, including windfarm support vessels and naval warships.
- Commitment to Quality: Delivering exceptional results through innovative solutions and a focus on quality.
- Teamwork: Collaborating effectively and fostering a positive, inclusive environment.
- Integrity: Acting with honesty, transparency, and accountability in all actions.
- Customer Focus: Understanding and meeting the needs of customers with a sense of urgency and care.
- Continuous Improvement: Embracing innovation and striving for operational excellence.
2050
Net-Zero Target
Committed to achieving net-zero emissions by the year 2050, reflecting a long-term sustainability vision.
- Integrates sustainability into design processes and aims to deliver environmentally-friendly vessels.
- Focuses on reducing the carbon footprint of manufacturing and operational activities.
- Pursues energy efficiency improvements across facilities.
- Has a waste management system aimed at reducing waste and increasing recycling rates.
- striving for a diverse and inclusive workforce.
- targeting increased female representation in technical and leadership roles.
- supports equal opportunities and career development for all employees, with a focus on creating a supportive environment for women in maritime and manufacturing.
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