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Proactive IT Support Specialist with strong customer service mindset, managing end-user support, troubleshooting Microsoft environments, and collaborating with IT colleagues.
Proactive IT Support Specialist for Microsoft technologies, servicing West Coast of Australia with 2+ years experience and ITIL Foundation certification (preferred).
ServiceNow developer responsible for maintaining and enhancing the platform's Core, ITSM, ITOM, HRSD, SPM, SAM, and FSM product lines, while collaborating with other business units and upskilling junior team members.
