Lead Support Worker

Company logo
Home Group
Leading provider of housing, care, and support services across the UK.
Support leads creating plans and guiding young adults with complex needs to independent living.
14 days ago ago
£25,838 - £25,838
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Newcastle Upon Tyne, England, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
support planning
risk assessment
goal setting
team coordination
customer support
  • Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Supporting 16-24 year old customers in an OFSTED service
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
What you bring
referral coordination
resilience
enhanced dbs
technology
support plans
person-centred
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • You’ll need an Enhanced DBS check done and we pay for that.
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
Benefits
  • Cuppas, chats and catch ups. Plenty of time to collaborate with colleagues.
  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)
  • You will work on a 4 week rolling rota, with evening and weekend working. You will do 37.5 hours a week.
  • Instant pay access with Stream
  • Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings.
  • Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
  • 34 days leave, rising to 39 (this includes bank holidays and a “me day”)
  • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Training + Development
Information not given or found
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
  • Founded with a vision to transform lives through safe, secure, and affordable homes.
  • Provides housing, care, and support services, specializing in helping vulnerable individuals.
  • Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
  • Known for innovative solutions, including supported housing and social care integration.
  • Collaborates with local authorities, charities, and healthcare providers to maximize impact.
  • Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
  • Continues to expand its reach with a focus on enhancing community well-being and individual independence.
Culture + Values
  • We are passionate about making a positive difference to people’s lives.
  • We believe in treating people with respect, dignity, and fairness.
  • We are committed to making housing and services accessible and inclusive for all.
  • We focus on creating innovative solutions that meet people’s needs.
  • We work together as one team, driven by shared goals and values.
  • We strive to deliver outstanding services and exceed expectations.
  • We take pride in our integrity, transparency, and accountability.
Environment + Sustainability
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
  • Aim to improve sustainability through energy-efficient measures.
  • Focusing on reducing energy consumption and increasing renewable energy sources.
  • Adopted sustainable construction practices in new developments.
  • Track and report environmental performance annually.
Inclusion & Diversity
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
  • Focused on building an inclusive culture where everyone feels valued.
  • Aim to increase gender diversity at all levels, with a focus on leadership roles.
  • Implemented training programs to promote inclusive leadership and support diverse teams.
  • Actively supports flexible working to improve work-life balance.
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