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Hexagon Smartplant Smart Electrical Admin Support Specialist
Atkinsréalis
A global engineering & nuclear services firm delivering end‑to‑end infrastructure and energy solutions.
Support Hexagon Smart Electrical app: user/project assistance, maintenance, integration.
Provide user support for SEL projects and software integration with other applications including but not limited to: SPF, Smart 3D, Smart Instrumentation, Smart P&ID.
Resolve CADD problems related to the software application.
Configure, test and put into production SEL for new projects.
Liaise with Developers, staff Engineering and Chief Designer to define and implement enhancements.
Set-up and monitoring application backup, scheduled tasks, batch services, Internal Development and managing user access.
Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed.
Support and maintain the Engineering Tools development and certification servers.
Work directly with other areas of IT (e.g. Data Centre, infrastructure services etc.) to investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
Maintain project borders and security identifiers.
Resolve software installation issues.
What you bring
intel
windows
hardware
software
engineering apps
college diploma
Knowledgeable with the Intel hardware platform and Windows Operating system.
Ability to investigate, assess and resolve issues associated with hardware and software problems.
Capable of supporting the Engineering applications for which the branch is responsible.
Good verbal, written, organizational and presentation skills.
Ability to effectively interface with staff, project management team, and internal clients.
Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
Benefits
The opportunity to work on various major projects for internal and external clients.
Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
A wide array of learning and development opportunities.
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