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Atkinsréalis

Hexagon Smartplant Smart Electrical Admin Support Specialist

Company logo
Atkinsréalis
A global engineering & nuclear services firm delivering end‑to‑end infrastructure and energy solutions.
Support Hexagon Smart Electrical app: user/project assistance, maintenance, integration.
6d ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Mississauga, Ontario, Canada
Onsite
Company Size
40,000 Employees
Service Specialisms
Architectural Design and Engineering
Civil Design and Engineering
Structural Design and Engineering
Electrical Design and Engineering
Mechanical Design and Engineering
Transportation planning
Highways and bridges
Railroads and transit
Sector Specialisms
Water
Environment
Education
Aerospace
Security
Defence
Communications
Infrastructure
Role
What you would be doing
user training
user support
cadd troubleshooting
sel deployment
backup management
server maintenance
  • Train users as needed in supported software use.
  • Provide user support for SEL projects and software integration with other applications including but not limited to: SPF, Smart 3D, Smart Instrumentation, Smart P&ID.
  • Resolve CADD problems related to the software application.
  • Configure, test and put into production SEL for new projects.
  • Liaise with Developers, staff Engineering and Chief Designer to define and implement enhancements.
  • Set-up and monitoring application backup, scheduled tasks, batch services, Internal Development and managing user access.
  • Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed.
  • Support and maintain the Engineering Tools development and certification servers.
  • Work directly with other areas of IT (e.g. Data Centre, infrastructure services etc.) to investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services.
  • Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions.
  • Maintain project borders and security identifiers.
  • Resolve software installation issues.
What you bring
intel
windows
hardware
software
engineering apps
college diploma
  • Knowledgeable with the Intel hardware platform and Windows Operating system.
  • Ability to investigate, assess and resolve issues associated with hardware and software problems.
  • Capable of supporting the Engineering applications for which the branch is responsible.
  • Good verbal, written, organizational and presentation skills.
  • Ability to effectively interface with staff, project management team, and internal clients.
  • Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.
Benefits
  • The opportunity to work on various major projects for internal and external clients.
  • Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
  • A wide array of learning and development opportunities.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
C$12.5B
Backlog
Record backlog amid surging demand.
113 km
Bike/Ped Facilities
It has designed an extensive network of cycling and pedestrian infrastructure.
  • Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup.
  • A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments.
  • A trusted tolls and highway consultant, it supports major state DOTs.
Culture + Values
  • Engineering a better future for our planet and its people.
  • Safety: We put safety at the heart of everything we do, to safeguard people, assets and the environment.
  • Integrity: We do the right thing, no matter what, and are accountable for our actions.
  • Innovation: We redefine engineering by thinking boldly, proudly and differently.
  • Collaboration: We work together and embrace each other’s unique contribution to deliver amazing results for all.
  • Excellence: We are proud to do our best, achieve high standards, creating environments where all can thrive.
Environment + Sustainability
Net-zero by 2030
Emissions Goal
Achieved a net-zero target for operational emissions by 2030, marking a significant milestone in sustainability efforts.
87% reduction
Emissions Drop
Reduced Scope 1 & 2 emissions by ~87% compared to a 2019 baseline through strategic measures like divestment and fleet electrification.
62 score
Carbon Performance
Achieved a DitchCarbon score of 62, significantly higher than the industry average of 20, ranking in the top 1% globally.
Over 50%
Sustainable Revenue
More than half of 2022 revenue came from sustainable projects, including clean energy, water sanitation, and mass transit initiatives.
  • Achieved PAS 2080:2023 certification for whole‑life carbon management in infrastructure.
  • 2022 emissions breakdown: Scope 1 (6,845 tCO₂e), Scope 2 (4,251 tCO₂e), Scope 3 (33,381 tCO₂e); Scope 1‒2 intensity at 0.3 tCO₂e/FTE.
Inclusion & Diversity
No Data Available
Gender Ratio Disclosed?
The company does not publicly share specific numerical data regarding gender ratios or other diversity metrics.
  • Corporate statement describes an 'inclusive, diverse and energized approach' and 'open culture' founded on core values.
  • Asia region emphasises sense of belonging, mutual respect, personal touch, interest groups and support for work–life balance.
  • Culture of learning highlighted through technical Lunch & Learn, case‑study sharing and virtual webinars with global mobility experiences.
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