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Customer Account Representative
Beloform Craft
Specializing in crafting innovative solutions across various sectors including construction and infrastructure.
Serve as primary client contact, manage projects, ensure satisfaction, support branding.
5d ago
$57,000 - $62,000
Junior (1-3 years)
Full Time
Cambridge, MA
Office Full-Time
Company Size
50 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
General Contractor
Sector Specialisms
Arts and Crafts
Role
What you would be doing
client needs
strategy development
project coordination
feedback management
account management
report preparation
Understand client needs and provide proactive solutions that align with Elevare Branding’s standards of excellence.
Support the development of new strategies to enhance client retention and engagement.
Coordinate project timelines, deliverables, and communications between clients and internal teams.
Manage feedback and implement necessary adjustments to optimize service and results.
Serve as the primary contact for assigned client accounts, ensuring satisfaction and long-term relationships.
Prepare account reports and performance summaries for internal review and client presentation.
What you bring
account management
microsoft office
crm
bachelor's degree
communication
project management
Minimum of 1–2 years of experience in account management, customer relations, or client service (branding or marketing industry preferred).
Excellent communication and organizational skills with strong attention to detail.
Proficiency in Microsoft Office Suite and familiarity with CRM systems.
Bachelor’s degree in Business Administration, Communications, Marketing, or related field.
Ability to manage multiple projects and priorities in a fast-paced environment.
Benefits
Opportunities for career advancement and professional growth.
Supportive and collaborative team environment.
Paid time off and health coverage options.
Competitive annual salary ($57,000 – $62,000).
Comprehensive training and skill development programs.
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