Assistant Community Manager
Conifer Realty
Assist with leasing, marketing, compliance, and admin tasks for an apartment community.
7 days ago ago
$20 - $25
Junior (1-3 years)
Full Time
Rochester, NY
Onsite
Company Size
400 Employees
Service Specialisms
Real Estate Development
Construction
Property Management
Asset Ownership
Marketing
Legal Services
Finance
Accounting
Sector Specialisms
Affordable Housing
Multifamily Residential
Property Management
Real Estate Development
Construction
Housing Rehabilitation
Role
What you would be doing
service requests
lease processing
work orders
digital marketing
rent collection
resident tours
- Report accidents and emergency situations to the Community Manager immediately.
- Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
- Work effectively with staff, residents, applicants and visitors.
- May be required to assist at other Conifer locations as needed
- Assist other members of the property team as directed or needed.
- Assist with maintaining property social media pages.
- Receive and process service requests.
- Adhere to all Company personnel directives as per the manual of policies and procedures.
- Perform Emergency on-call duties as required or assigned.
- Assist with marketing apartments through various digital advertising platforms and regular community outreach.
- Prepare, process and sign all leases and related forms for all units.
- Perform move in inspections and generate applicable work orders as required.
- Complete regular and special reports and duties as directed by Community Manager.
- Collect rents and handle delinquent accounts in a timely and efficient manner.
- Create and execute resident retention events and new prospect events to help drive traffic to the property.
- Perform administration tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc.
- Ensure that residents are provided with a clean well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model).
- Support/back up the Community Manager when needed.
- Work with maintenance team to communicate daily work orders, turn over instruction and regular property maintenance.
- Work closely with resident prospects – provide apartment tours.
What you bring
aas degree
msoffice
yardi
cos
customer service
leasing
- Ability to exercise good business professionalism and business judgment at all times.
- Degree: AAS Degree or some college preferred
- Strong organizational, time management, and multi-tasking skills
- Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives.
- Prior office support/clerical experience needed; ability to keep accurate records.
- Minimum 1-3+ year’s prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus.
- Prior leasing, marketing, event planning, customer service experience helpful, with ability to provide residents and prospects with excellent customer service.
- Compliance experience (LIHTC, HUD-Section 8, other) preferred or willing to train.
- Strong MSOffice skills (Word, Excel, PowerPoint, Outlook).
- Physical attendance at assigned work location during scheduled hours is essential.
- Flexibility – able to prioritize projects and adapt work projects quickly when needed.
- Certification Preferred or willing to obtain: COS (Certified Occupancy Specialist) LIHTC (Low Income Housing Tax Credit)
- effective problem-solving skills.
- Some accounting/bookkeeping experience or math aptitude needed to assist with rent reporting, collections, variances.
- Demonstrated excellent written/oral communication skills.
- Excellent interpersonal and customer service skills.
- Yardi, Boston Post or other property management, housing software experience helpful or will train.
- ability to meet all required deadlines.
- Able to work both independently and a team.
- High School Diploma or Equivalent required.
- Non Exempt
- 40 Hours per Week
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Interview process
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Company
Overview
12,000
Housing Units Completed
Over 12,000 units of housing completed, contributing to local economies.
- Founded with a vision to provide high-quality, affordable housing and mixed-use developments.
- Develops, finances, owns, and operates residential and commercial properties across the country.
- A key player in urban revitalization and the creation of sustainable, vibrant communities.
- Experienced in multifamily housing projects, with a focus on enhancing community living.
- Specializes in tax-credit financing, bringing innovative funding solutions to housing projects.
- Continues to grow through strategic partnerships and a commitment to long-term property management.
Over 21,000 affordable housing apartments
Developed across the US
The company has developed over 21,000 affordable housing apartments in multi-family communities nationwide.
More than 300 communities
Nationwide presence
The company has created affordable housing across over 300 residential communities in various regions.
50 years in business
Longstanding commitment
The company has been dedicated to affordable housing for 50 years, building a strong reputation in the industry.
Over 21,000 affordable housing apartments
Nationwide impact
The company has developed over 21,000 affordable housing apartments across more than 300 residential communities.
- At the heart of success is a passion for helping people succeed.
- A critical sense of responsibility to help all people, no matter their circumstance, to have a place where they feel respected, connected, comfortable, and confident – a place they can call home.
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