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Evening Concierge (Thurs-Mon, 4pm-12am)
Bozzuto
Evening Concierge responsible for creating stellar first impressions, building positive relationships with residents and prospects, and planning community events.
14d ago
$45,000 - $45,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Lynbrook, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Property Management
Design
Consulting
Engineering
Architecture
Project Management
Sector Specialisms
Residential
Commercial
Role
What you would be doing
customer support
community maintenance
social media
event planning
sales coordination
team collaboration
- Solving problems and providing timely assistance to residents and prospects with care
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Playing an active role in making certain the community is impeccable
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Planning and executing meaningful events and activities that engage residents and foster a sense of community
- Contributing to desired occupancy levels by coordinating tours of the community with the leasing team
- Solving problems for your customers and treating them like you would your best friend
- Generating awareness, interest and excitement via social media
- Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
- Jumping in and covering for team members when needed
- Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
What you bring
software competence
communication skills
leasing license
detail oriented
customer focus
hospitality experience
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
- Meticulously following up with everyone
- A sharp professional appearance
- Outstanding communication skills, both written and verbal
- A willingness to obtain a leasing license within your first 90 days of employment
- An eye for detail and a knack for anticipating a customer’s needs
- Competent with various software, apps and computer programs
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Competitive compensation.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- Retirement planning. We offer a 401k program with a company match.
- Working weekends or evenings depending on the shift
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check
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Company
Overview
20,000 Homes
Properties Delivered
More than 20,000 high-quality homes across the East Coast, including urban and suburban locations.
- Develops spaces that enhance residents' lives with modern amenities and design.
- Creates mixed-use developments, high-rise buildings, luxury apartments, and affordable housing.
- Known for blending residential, commercial, and retail spaces in large-scale urban projects.
- Offers comprehensive services in construction, management, and homebuilding.
- Builds long-term relationships with tenants, investors, and partners through successful real estate projects.
- Concern for the communities we touch
- Creativity in everything we do
- Passion in our approach to business
- Perfection as a goal worth pursuing
- People First
- Exceed Expectations
- Communication – we communicate openly and honestly, seeking to understand the needs and view of others.
- Innovation – we are courageous in challenging what exists today, agile in responding to new opportunities, and tenacious in defining our future.
- Integrity – we maintain the highest level of ethical conduct, in all that we do, never compromising our values.
100,000 Residences
Residences Managed
The company oversees the retrofitting of over 100,000 residences to reduce energy and water consumption.
2050 Target
Net Zero Commitment
Committed to achieving net zero carbon emissions by 2050 across all operations.
- Implements energy-efficient design and construction across all developments
- Uses Rise by Bozzuto program to engage communities in sustainability initiatives
- Reports annual reductions in energy intensity across its managed portfolio
- Partners with suppliers to source environmentally responsible materials and reduce embodied carbon
75%
Intern Conversion Rate
The company successfully converts 75% of student interns into permanent positions, reflecting its commitment to nurturing talent from diverse backgrounds.
8 Groups
Employee Resource Groups
The company fosters an inclusive environment by hosting eight unique Employee Resource Groups open to all employees, promoting diversity and belonging.
- Launched inclusive leadership training for all managers and online learning for all associates, enhancing cultural competence and fostering an inclusive workplace.
- Offers company-wide virtual events, guest speakers, and shared learning content focused on belonging, creating opportunities for employees to engage and learn about diversity.
- Stephanie Williams is the company’s first African American president of Bozzuto Management Company, marking a significant milestone in leadership diversity.
- The workforce includes representation across diverse backgrounds, reflecting the company’s core values of inclusion and equity.
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