Senior Manager, Administrative Services

Description

• Exhibit Innovation by streamlining processes, implementing best practices, and driving efficiency across offices.
• Support team development through coaching, performance management, and training initiatives.
• Monitor and analyze operational performance and recommend improvements.
• Oversee day-to-day administrative services functions, processes, and workflow management.
• Maintain discretion and confidentiality in handling sensitive information.
• Collaborate with other Sr. Managers and the Director to implement and maintain administrative policies, procedures, and best practices.
• Partner with leadership on administrative projects, process improvements, and strategic initiatives.
• Lead, mentor, and manage the New York, NY administrative team.
• Represent the company internally and externally to ensure the highest level of company service.
• Take Ownership of responsibilities, balancing strategic priorities with hands-on operational execution.
• Ensure the administrative team delivers high-quality work product and a positive employee experience as an integral part of the teams they support.

Requirements

• Demonstrate strong communication skills, both written and verbal.
• Are proficient in Microsoft Office Suite and office management systems.
• Excel at relationship building and collaboration across all levels of the organization.
• Have experience supervising teams of 10 or more employees, including hiring, performance management, employee relations, and team development.
• Be a proven problem-solver with strong critical thinking and decision-making skills.
• Possess strong organizational, project management, problem-solving, and communication skills.
• Demonstrate Integrity through sound judgment, reliable decision-making, and consistent operational oversight.
• Hold a bachelor’s degree.
• Have 7–10 years of progressive administrative management experience, including leadership responsibility for large-scale administrative functions.
• Thrive on Teamwork, fostering strong relationships with staff, peers, and leadership across locations.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance