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Application Administrator
Atkinsréalis
A global engineering & nuclear services firm delivering end‑to‑end infrastructure and energy solutions.
Administer enterprise apps: install, upgrade, secure, support users, and optimize performance.
12d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Mississauga, Ontario, Canada
Office Full-Time
Company Size
40,000 Employees
Service Specialisms
Architectural Design and Engineering
Civil Design and Engineering
Structural Design and Engineering
Electrical Design and Engineering
Mechanical Design and Engineering
Transportation planning
Highways and bridges
Railroads and transit
Sector Specialisms
Water
Environment
Education
Aerospace
Security
Defence
Communications
Infrastructure
Role
What you would be doing
application management
patch management
backup recovery
monitoring
integration
security
Documentation: Create and update technical documentation, including installation guides, configuration notes, troubleshooting procedures, and change logs.
Incident and Problem Management: Investigate incidents, perform root cause analysis, and coordinate with cross-functional teams to resolve recurring issues.
Vendor Management: Liaise with software vendors for support issues, licensing, renewals, and service improvements.
Backup and Recovery: Implement and regularly test backup and recovery strategies for critical application data to ensure business continuity.
Upgrades and Patch Management: Plan, test, and execute upgrades or patches for applications, minimizing downtime and ensuring system integrity during and after updates.
Application Management: Install, configure, and maintain business applications and systems. Coordinate with vendors and IT teams to ensure applications are deployed and patched according to best practices.
Continuous Improvement: Stay up to date with new releases, features, and trends in the application landscape. Advocate for and implement improvements that enhance business processes.
Reporting: Generate regular reports on application health, usage statistics, compliance, and user satisfaction.
Integration: Collaborate with development and integration teams to support the seamless connection of applications with other systems and data sources.
User Support: Provide technical support to end users, addressing issues, managing user accounts and permissions, and resolving tickets within agreed service levels.
Security: Implement and maintain security controls for applications, including user authentication, access control, data protection, and compliance with company policies and relevant regulations.
Monitoring and Optimization: Monitor application performance, identify bottlenecks or errors, and proactively recommend and implement optimizations to ensure availability and efficiency.
What you bring
apis
security
bachelor's
python
sql server
sap
Integration: Experience with APIs and integration tools to connect disparate systems.
Security Awareness: Understanding of IT security principles and experience applying them to enterprise applications.
Bachelor’s degree or diploma in Computer Science, IT, or related field, or equivalent work experience.
Attention to Detail: Rigorous approach to maintaining system integrity, security, and compliance.
Adaptability: Flexibility to manage shifting priorities in a dynamic environment.
Documentation: Exceptional written and verbal communication skills, with the ability to create clear technical documentation for diverse audiences.
Scripting: Familiarity with scripting languages (PowerShell, Bash, Python) to automate tasks and streamline workflows.
Excellent troubleshooting and communication skills. Able to communicate in a clear and concise manner to colleagues with technical and non-technical backgrounds.
At least 2 years in application administration or a related IT support role.
Time Management: Ability to manage multiple tasks and projects concurrently, delivering results within agreed timelines.
Strong technical knowledge of enterprise application environments.
Technical Skills: Proficiency with a range of operating systems (Windows, Linux), databases (SQL Server, Oracle, MySQL), and application platforms (e.g., SAP, Salesforce, Microsoft 365, custom web applications).
Collaboration: Demonstrated ability to work with diverse teams, including developers, business analysts, and external vendors.
Continuous Learning: Proactive attitude towards developing new skills and mastering emerging technologies.
Benefits
The opportunity to work on various major projects for internal and external clients.
Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan.
A wide array of learning and development opportunities.
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