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Property Specialist - Spiritwood Manor (Bellevue)
King County Housing Authority
Provides affordable rental housing and assistance to low‑ and moderate‑income residents across King County.
Customer service & admin support for subsidized housing property in Bellevue.
Assisting a vibrantly diverse tenant and applicant population by answering questions; taking complaints and/or requests for work orders; and referring people as necessary based on individual issues presented.
Entering, tracking and closing work orders for maintenance requests as well as time records for property staff.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Processing continuing eligibility for housing assistance; calculating rent based on program requirements and submitting the information to the Senior Property Manager for approval.
Coordinate with vendors; schedule services; create purchase orders for goods and supplies; take work orders from tenants and alerts maintenance staff; assist in inspections; request service for routine vendor repairs; schedule annual testing and inspections of fire extinguishers, alarms, back flow testing and storm water catch basin; schedule pest control treatments and maintains logs.
Perform tenant accounting authorizing adjustments to tenant accounts, security deposits, rent changes, retroactive billings, and maintenance charges.
Serve as the main point of contact for walk-ins, phone calls, and emails; greet applicants, tenants, and visitors; explain processes and procedures, answers questions, makes recommendations and refers to appropriate department or individual based on needs.
Process move outs; schedule move out inspections; prepare charges and move out statements for residents; contact new resident and coordinate move-in date; create packets for new move-ins; schedule lease signing for manager; process move-in into the computer system; receive and process transfer requests when needed.
Manage and maintain resident files and records; ensure scanning and indexing of resident paperwork is done in a timely manner and consistent with policy and procedures; track outstanding purchase orders.
Process annual and interim reviews of tenant eligibility to assure compliance with HUD regulations; track and process completion with tenants; verify income, criminal history, and landlord history; calculate household income to determine tenant rent; complete tax credit paperwork with tenants.
Documenting and maintaining case files and on-line records.
Complete the online application profile in its entirety.
Processing tenant files and performing administrative and office support functions.
What you bring
ms office
high school
customer service
communication
critical thinking
organizational
Clearly and effectively communicates both verbally and in writing by actively listening and sharing relevant information.
Ability to perform mathematical calculations.
Minimal (less than one year) experience in customer service, public office or housing, tax credit programs, working in a team environment OR
Demonstrated experience maintaining records (manual and electronic) and performing data entry with a high level of accuracy and attention to detail.
Consent to and pass a criminal records background check.
Ability to think critically and creatively to interpret data and make conclusions; will question and search for answers; evaluates ideas and information and develops ideas that lead to action.
Consent to and pass required assessments.
High School Diploma or GED AND
Proficiency using MS Office applications including Word, Excel, Outlook and the Internet.
Position may require travel to KCHA properties and sites. The successful candidate will need to have access to reliable transportation to meet the business needs of the Agency.
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Ability to maintain confidentiality.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must consent to and pass required assessments.
must consent to and pass a criminal records background check.
Operates across 37 cities, including public housing and tax-credit rentals.
12,700 Units
Total Units Available
Includes a mix of public housing and tax-credit rental properties.
14k Vouchers
Housing Choice Vouchers Administered
Supports private-market rentals through the Section 8 program.
5-Member Board
Volunteer Board Members
Appointed by the County Executive and Council to guide operations.
Operates a mobile-home community for low-income seniors, among its more unique offerings.
Projects feature mixed-income, transit-linked design, green building, community spaces, and onsite services.
Major developments include Greenbridge, Seola Gardens, and Birch Creek—often redeveloping older sites.
Culture + Values
50% reduction
Garbage Volume Reduction
Implemented recycling education programs since 2010 to significantly decrease household waste.
40% less water
Water Usage Reduction
Installed WaterSense fixtures that exceed code requirements, cutting water use by over 40%.
Work with residents and staff to save water and energy, reduce solid and hazardous waste, and purchase products made with recycled materials and fewer hazardous chemicals.
Employee-led Green Team raises staff awareness of good environmental practices through activities such as local food potlucks, Earth Day clean-ups, efficient driving campaigns, and waste reduction initiatives.
Limit negative impacts on the environment in development projects and building upgrades, using energy-efficient construction and resource-saving features.
Environment + Sustainability
40% Water Reduction
WaterSense Plumbing
Installed WaterSense-rated plumbing fixtures, achieving a 40% reduction in water use and saving nearly $1 million.
$20M in Energy Upgrades
Energy Performance Contracts
Implemented Energy Performance Contracts across 38 communities, generating $20 million in energy and water upgrades.
50% Waste Reduction
Recycling Program
Recycling program education since 2010 led to a 50% decrease in property garbage volumes.
3-4 Star Certifications
Green Building Ratings
Achieved EnergyStar lighting/roofing and built-green certifications across properties.
Generating $50.4 million in HUD utility subsidy incentives over 20 years.
10% EUI reduction and 20% water use intensity reduction in pilot properties.
Implemented on-site yard waste collection and composting across properties and three communities.
Adopted biofiltration swales, solar panels (including pre-heating water), insulation beyond code, and EnergyStar certifications.
2022–2026 Sustainability Action Plan includes targets: 10% water reduction, 10% EUI reduction, 5% GHG reduction, 100% renewables, 55% waste diversion, and 31% alternative-fuel fleet.
Inclusion & Diversity
Green Team activities include staff awareness programs but no DEI specifics publicly stated.
No gender-related statistics or DEI strategy data found in publicly available sources.
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