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Arcadis

Contractor Market Sector Leader

Company logo
Arcadis
Global design, engineering and consultancy firm delivering intelligence‑driven sustainable solutions for natural & built assets.
Lead long-term, sustainable, profitable growth in the construction contractor market sector, developing and implementing account strategies, managing relationships with key clients, and driving pipeline management.
23d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Cleveland, OH
Field
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
client management
pursuit leadership
client engagement
ai implementation
pipeline management
cx surveys
  • Support the MSL and the Global Market Sector Director in managing relationships with global key contractor clients (Cluster 1).
  • Act as Pursuit Leader/Director for at least one major project pursuit annually, with specific allocation at the request of Business Area Sales Directors and/or the Major Projects Director, North America.
  • A critical element in managing the market to opportunity phase is maintaining corporate profile and business to business relationships across North America. This will require the Post Holder to participate in conferences, conventions, sector associations/committees, forums/workshops and similar industry events. In parallel the Post Holder will be required to maintain a clear view on the cost/benefit of each such engagement to ensure investment is appropriately targeted. The Post Holder will be encouraged to actively engage in corporate marketing and communications campaigns as appropriate.
  • Post Holder will be required to maintain this pipeline within the Oracle Sales Cloud (Redwood) business system and derive all dashboards, reports and tracking documentation from this single source. Use of a broad spectrum of business systems and applications will be a base expectation. The Post Holder will also be required to lead in the evaluation and implementation of Artificial Intelligence based software solutions to support management of the market sector pipeline.
  • Coordinate visibility of Arcadis at industry conferences and meetings within the market sector.
  • Working with the Business Area operations and Legal (internal and/or external counsel) coordinate review and negotiation of appropriate contract documentation to underpin intended teaming arrangements – this will include Non-Disclosure/Confidentiality Agreements, Letters of Intent, Memorandums of Understanding and Teaming Agreements. All such contractual negotiations will be undertaken in collaboration with appropriate Operations staff to ensure agreements that carry through to post award delivery are acceptable to Project Managers accountable for that delivery.
  • Support the development and subsequent maintenance of a North American market sector strategy. Ensure specific growth aspirations, capacity, capability and risk appetite and emerging/evolving market trends are considered and accounted for through evolution of the sector strategy.
  • Progress necessary due diligence and governance processes, taking opportunities into and through the market to opportunity phase. This will include leading Major Opportunity Readiness Evaluation (MORE) sessions, Pursuit Committee review sessions and associated risk evaluation processes.
  • Development and maintenance of this market sector strategy will necessitate ongoing liaison with senior/country leadership and key sales and operational leaders across local and global level, detailed market sector research and engagement with contractor clients across the region.
  • Deliver a maximal client experience, conduct CX surveys, act on findings
  • Coordinate with nominated Account Team Leaders in the development and implementation of Account Plans to proactively grow the value realized from key contractor clients – Post Holder will be expected to undertake the role of Account Team Leader for at least one Cluster 2 key contractor client.
  • Collaborate with Solutions teams to develop and implement pursuit/positioning strategy
  • Communicate the pipeline on a regular basis to the Business Areas in support of resource management and financial planning and to coordinate direct engagement of staff from the Business Areas in the development of specific pipeline opportunities.
  • Develop and expand a sustainable network of relationships across the sector, leveraging these to enable Arcadis to have maximum impact
  • Liaise with Account Team Leaders in the creation of annual revenue and margin projections for each key contractor client and develop quarterly updates of these projections to reflect actual performance.
  • Proactive support to all live market sector pursuits as appropriate, drawing on broad market sector knowledge and corporate insights to enhance the quality of submissions.
  • Drive overall growth in market sector NOI, as sold gross margin, weighted pipeline and DRO to meet or exceed planned targets
  • Working with the Business Areas, contractor clients and 3rd party design partners, Identify potential opportunities that align with the market sector strategy.
  • Support the identification and nomination of regional contractor key clients (Cluster 2) as part of a wider global key account management program.
  • Maintain a robust pipeline of market sector opportunities, appropriately sized to meet Business Area, Regional and Global revenue and margin targets in the short, medium and longer term.
  • Proactively lead efforts to secure teaming positions with contractor clients in a timely manner ahead of opportunities coming to market. This will involve deep dive research into specific opportunities, engagement with Ultimate Client/Owners, formation of strategic partnerships with 3rd party design firms, development of statements of qualifications, coordination of selection interviews and regular and persistent engagement with appropriate potential contractor clients.
What you bring
design build
funding mechanisms
market insight
networking
communication
leadership
  • A proven ability to articulate experience in the implementation of “alternative” delivery models (Design Build, Progressive Design Build, Integrated Project Delivery, Alliance) and the use of private equity driven funding mechanisms (P3).
  • A strong understanding of the pipeline of opportunities in the market and insight into how Arcadis can best position for success.
  • Experience working with Contractors and Developers in the implementation of a diverse portfolio of construction projects, including being able to demonstrate an existing network of contacts from within these organizations.
  • Well connected with the North American construction sector, and expert in building external networks and evolving personal connections into profitable business to business corporate relationships.
  • Excellent communicator with experience engaging with all levels within client organizations.
  • Able to apply structured account management principles to underpin strategic relationships with clients and delivery partners.
  • Ability to inspire and motivate Account Leaders and account team members.
  • Adept working across a matrix organization and experienced in leveraging personal networks to achieve business success.
  • Proven track record in development of profitable sales strategies and achievement of growth in partnership with key clients.
  • Demonstrate significant leadership capability and the ability to inspire multi-disciplinary teams around a common purpose.
  • An experienced writer, with a proven track record of leading and developing winning proposals
  • Proven track record of developing and implementing sales strategies to profitably grow client accounts.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • regular and persistent engagement with appropriate potential clients, maintaining corporate profile and business to business relationships across north america, participating in conferences, conventions, sector associations/committees, forums/workshops and similar industry events.
Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
  • Evolved into a global design, engineering and consultancy powerhouse.
  • Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
  • Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
  • Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
  • Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
Culture + Values
  • People First
  • Collaboration
  • Client Success
  • Integrity
  • Sustainability
Environment + Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
  • Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
  • 50% reduction in air travel emissions by 2025 (currently ~29%)
  • 35% reduction in business travel emissions by 2025 (already at ~37%)
  • Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
Inclusion & Diversity
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
  • Continues to develop people through Skills Powered Organisation and Energy Transition Academy
  • GEC recruitment drive and increased focus on global roles to support diverse career paths
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