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Emerging (SMB) Account Executive - SaaS
Servicetrade
23d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Durham, NC
Remote
Company Size
211 Employees
Service Specialisms
Field Service Management
Asset Management
Mobile Service Solutions
Maintenance Management
Preventive Maintenance
Operations Optimization
Fleet Management
Workforce Management
Sector Specialisms
HVAC
Mechanical
Fire protection
Role
What you would be doing
crm
sales strategy
lead generation
client engagement
negotiation
networking
- Operations: Leverage CRM and sales technology to maintain accurate records of interactions and execute well-organized sales strategies.
- Build deep, trust-based relationships with customers.
- Targeted Business Development: Execute lead generation, prospecting, and sales activities within your territory by researching the market, identifying prospects, and qualifying opportunities.
- Tackle high-potential projects that meaningfully influence the market.
- Strengthen your ability to navigate challenges and meet deadlines.
- Prospecting: Identify and engage potential customers, guiding them through the sales process. Work with Client Success Management teams to expand our solutions' usage and impact.
- Develop negotiation, leadership, and strategic skills.
- Networking & Partnerships: Build and maintain a professional network, including prospects, market partners, and industry influencers, to amplify ServiceTrade’s values and extend our reach. Foster strong relationships with C-suite and owner-level stakeholders, positioning our solutions as vital to their operational success.
- Build a strong foundation for career growth, with opportunities for advancement into senior roles.
What you bring
goal achievement
strong communication
insurance benefits
industry sales experience
college degree
sales experience
- Achievement: A track record of meeting goals, whether professional, academic, athletic, or within the community. You learn from challenges and continuously refine your approach.
- Communication: Strong ability to engage with prospects and communicate clearly in both verbal and written formats.
- Medical with Blue Cross Blue Shield NC (2 options)
- Preferred Experience: Experience selling into our industry or a related field is desirable.
- Dental and Vision with Unum
- Education: A college degree with strong academic performance is preferred, though equivalent professional experience is also valued.
- Travel: Limited travel is required, though you may attend trade shows, conferences, or visit client sites as needed.
- Professional Experience: 1-3 years in a sales role, ideally within a software company.
- Soft Skills: Quick learner with problem-solving abilities. You think critically, adapt to new challenges, and support customers throughout their journey.
- 401(k) with up to 3% employer match and NO vesting period
- Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness, Accident and Pet Insurance
- Company-paid Life insurance, STD and LTD
- 10 company holidays
- Community Impact Program (Volunteer)
- Tech and Wellness Stipend
- Flexible PTO policy
- Parental Leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 2012
Company's founding year
Established in Durham, NC, developing their platform from the ground up.
$30.4M Revenue
Annual revenue figure
Achieved by 2024, marking significant growth in their operations.
50% Growth
Annual growth rate
Experienced rapid expansion, achieving over 50% growth each year.
$34M+ Funding
Total funding secured
Received substantial investment to support expansion and innovation.
- launched a mobile‑and web‑based platform tailored for commercial contractors.
- It transformed field operations by digitizing inspections, service calls, and reporting—turning technician chaos into streamlined workflows.
- Typical projects include preventative maintenance and NFPA fire‑safety inspections for commercial HVAC and mechanical systems.
- Specialized software modules—like Sales Manager, Parts Manager, and Inspections—support end‑to‑end project delivery.
- Unusually, it bridges sales proposals and field execution in one system, automatically converting quotes into scheduled jobs.
- Backed by rapid growth and deep vertical focus, ServiceTrade stands out by aligning sales, field, and office operations seamlessly.
- They are bold: Challenge themselves and push customers and the commercial service market to change, improve, and grow.
- They are curious: Curiosity drives innovation and growth, inspiring improvements across their work and company.
- They value equality: Embrace diversity across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion, rejecting all injustices, bias, and marginalization.
- Prevent refrigerant leaks through maintenance and reclamation to prevent release of potent greenhouse gases.
- Optimize HVAC efficiency by cleaning coils, sealing ducts, calibrating controls, and adopting smart thermostats to reduce energy use and emissions.
- Promote environmentally friendly fire suppression to prevent pollution and resource waste.
- Use smart routing and digital operations (electronic work orders, cloud documentation) to reduce fuel use and paper consumption.
19% Female Participation
Trade-Workforce Pipeline Program
Over 19% of students in ServiceTrade's pipeline program are female, fostering diversity in traditionally male-dominated fields.
~900 Students
Sponsorship Growth
ServiceTrade's sponsorship expanded from approximately 500 to ~900 students between 2024 and 2025, reaching 54 locations nationwide.
- Embracing described strategy: 'We are Equals'—explicitly rejecting injustices, bias, and marginalization across race, ethnicity, sexual orientation, gender identity, political philosophy, and religion.
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