Talent Development Coordinator

Overview

Coordinates training logistics, SOPs, content, and LMS support for employee development.

Key Responsibilities

• deephow tracking
• lms support
• sop management
• training logistics
• metrics reporting
• content development

Tasks

-Monitor and encourage usage of DeepHow by tracking usage reports, support content creation, help keep video libraries organized, and train users. -Assist in scheduling instructor-led training sessions based on business needs and training calendars at multiple sites. -Track SOP revision history and manage version control in partnership with the Quality department. -Monitor and manage the Learning mailbox, ensuring timely responses and effectively triaging inquiries by directing them to the appropriate team member or resource. -Collecting participant feedback, tracking learning outcomes, and supporting continuous improvement of programs. -Communicate training schedules with leaders and employees, ensuring clear expectations and accurate rosters. -Provide backup support during training sessions, including managing sign-in sheets, surveys and post-training follow-ups. -Collaborate with trainers and subject matter experts to ensure content is accurate and effective. -Participate in special projects as assigned. -Maintain and organize all SOPs and Work Instructions within the learning department. -Coordinate updates to SOPs in partnership with subject matter experts and ensure documents are current, consistent, and in compliance with internal guidelines. -Assist in organizing LMS course catalogs, course descriptions and course tags. -Support the onboarding of new users into the LMS, including login support, basic troubleshooting and MFA support. -Coordinate logistics for training sessions (reserve rooms, materials, equipment, etc.). -Support continuous improvement of training processes and systems. -Assist with developing or updating training content, including presentations, guides, handouts, and e-learning materials. -Maintain accurate records of attendance and completions. -Help monitor and report training metrics. -Serve as a backup trainer for new hire orientation, safety, compliance, or skills-based training. -Occasional travel between sites may be required.

Requirements

• microsoft office
• lms
• data reporting
• problem solving
• project coordination
• instructional design

What You Bring

-Strong problem solving skills with the ability to triage and escalate issues effectively. -Project coordination or process improvement experience. -Detail-oriented with a focus on accuracy and consistency, particularly in managing documentation and standard operating procedures. -Ability to analyze training data and create reports or dashboards. -Some standing and facilitation required when training. -Proficient in Microsoft Office Suite and basic data reporting. -Comfortable presenting to groups and facilitating training when needed. -Strong organizational and time management skills with the ability to manage multiple priorities. -1-3 years of experience in learning & development, training coordination, or a related administrative role. -Experience with Learning Management Systems (LMS) or other training delivery platforms. -Experience providing technical support for training platforms and tools. -Excellent written and verbal communication skills. -Experience in a manufacturing or production environment. -Ability to provide responsive and professional customer service to internal stakeholders. -Knowledge instructional design principles or adult learning theory.

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About Industrial Electric Mfg. (Iem)

-Early adoption of CAD/CAM fabrication in 1979. -Supplies electrical distribution and switchgear to tech giants like HP and Apple. -Subsidiary IEM Power Systems offers turnkey power solutions worldwide.

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