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Account Manager (Landscape)
Berman
Manage commercial landscape accounts, oversee operations, client relations, and quality.
6d ago
$55,000 - $65,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Orlando, FL
Field
Company Size
250 Employees
Service Specialisms
Property Development
Construction Management
General Contracting
Project Management
Design-Build
Sector Specialisms
Property Management
Facility Management
Janitorial Services
On-demand Repair
Landscaping
Maintenance Staffing
HVAC Repair
Electrical Repair
Role
What you would be doing
property inspection
asset care
crew monitoring
contract administration
operational planning
staff training
- Participates in various industry associations to increase knowledge of marketplace, sales opportunities, the competition, selling techniques and best practices.
- Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop, field offices and customer work sites.
- Assure that property meets customer expectations in terms of appearance and beauty.
- Proactively manage properties by inspecting and locating problems in the landscape, communicating the problems to the customer, and defining a resolution that is within customers’ needs and budgetary parameters.
- Represents Company at various events, organizations and associations for the purpose of building relationships that lead to new business. Acts in the capacity of company representative and develops community ties to enhance public image and brand of the company. Maintains positive relations with other companies in the industry and related industries.
- Develop strong positive relationships with each customer based upon clear and frequent communication, by conducting customer walk-throughs, and by the proven ability to meet the customer needs.
- Monitoring activity of crews and working closely with production staff regarding scheduling, quality, and customer service. Ensure all contracted services provided are of good quality and completed in a timely fashion. Communicate to appropriate parties any problem areas and work to find immediate resolution.
- Provide frequent, effective, professional, and timely communication with customers and maximize customer retention.
- Construct, and keep abreast of, each account’s operational plan to develop and recommend improved work methods or standards.
- Works closely with administrative support to make sure all contract administration is timely and accurate.
- Assist in measuring properties and contract renewal process.
- Support and assist in training/monitoring of production staff to ensure services are delivered in a manner consistent with contract specifications, company standards and safety requirements.
What you bring
account management
3+ years
customer service
computer proficiency
work authorization
driver's license
- 3+ years’ experience in Account Management
- Excellent customer service skills
- Computer proficiency
- Work authorization to work in the USA
- Must maintain a current state driver’s license with at least three years of driving experience.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded in the early 1980s, the company has evolved into a major force in real estate development.
- From its humble beginnings, the company has expanded its portfolio to include residential, commercial, and industrial projects.
- The company’s expertise lies in managing large-scale developments, with a strong focus on infrastructure and heavy civil engineering.
- The company has a reputation for delivering high-quality, sustainable buildings while managing complex projects from concept to completion.
- With a diverse range of projects, the company has gained recognition in both public and private sector developments, ensuring a broad reach.
- Standout projects include mixed-use commercial centers and high-end residential communities, which have significantly transformed local landscapes.
- The company’s track record includes successful ventures in the industrial and infrastructure sectors, further showcasing its versatility and adaptability.
- Integrity
- Accountability
- Commitment to excellence
- Collaboration
- Respect for all
- Innovation
Net zero by 2030
Carbon Emissions Target
The company aims to achieve net zero carbon emissions by the year 2030, demonstrating a strong commitment to climate action.
- Investment in energy-efficient technologies
- Sustainability as a key factor in property design and management
- Focus on reducing carbon footprint through green building certifications
- Water conservation and waste reduction initiatives in all properties
- Commitment to creating a diverse and inclusive workplace
- Active recruitment efforts to ensure diverse talent pipeline
- Gender equality in leadership positions
- Regular training on inclusion and unconscious bias
- Employee resource groups that support diverse communities
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