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Service Coordinator
Owl Services
Coordinate customer service, dispatch, data entry, scheduling, and training for service technicians.
1d ago
Junior (1-3 years)
Full Time
Oakland, CA
Office Full-Time
Company Size
3,000 Employees
Service Specialisms
Integrated Solutions
Fuel Dispensing
EV Charging
Compliance
Construction
Managed Services
Sales
Installation
Sector Specialisms
Petroleum
Clean Energy
Retail
Commercial
Fleet
Aviation
Marine
EV Charging
Role
What you would be doing
report monitoring
on-call scheduling
training tracking
customer coordination
inspection scheduling
data entry
- Report monitoring for open calls
- Creating on-call schedules
- Tracking and set-up of technician training and certifications
- Coordinating customer calls (program coordination/larger scope or volumes/scheduling/parts) '
- Scheduling inspections
- Data entry/manufacturer’s warranty tracking
What you bring
google apps
it proficiency
data entry
customer service
admin experience
high-paced
- HSA and FSA
- High accuracy with data entry skills required
- Google applications experience preferred
- Excellent customer service required
- Experience in an administrative role required
- Able to work in a high-paced environment
- Typing speed and accuracy
- IT proficiency required
- 401(k) Company Match
- Company-Paid Life Insurance Policy
- Disability & Occupational Accident Insurance
- Health, Dental, and Vision Insurance
- Flexible Time Off
- World-class paid training program for you to learn the skills for long term career success.
- 10 Paid Holidays
- Employee Assistance Program (EAP)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2000s Founded
Year Established
The company was established in the early 2000s, marking the beginning of its growth into a leading firm.
- The company specializes in providing end-to-end services, from design to execution, across multiple sectors.
- With a strong focus on energy, industrial, and infrastructure projects, OWL has delivered complex, large-scale initiatives.
- OWL's diverse portfolio includes notable works in utilities, water resources, and transportation systems.
- The company stands out for its deep technical expertise, offering innovative solutions tailored to each project's unique needs.
- Projects often span across geographies, demonstrating OWL’s ability to operate in diverse environments and meet global standards.
- Customer Commitment: We strive to exceed our customers' expectations and deliver outstanding service.
- Integrity: We act with honesty and integrity in all our actions and relationships.
- Collaboration: We foster a collaborative environment that encourages teamwork and shared success.
- Innovation: We embrace innovation and continuous improvement to create value for our customers.
- Excellence: We pursue excellence in everything we do, holding ourselves to the highest standards of quality and performance.
Net Zero 2030
Carbon Emissions Target
The commitment to achieve net zero carbon emissions by a specific date.
- Implemented energy-efficient technologies across operations.
- Reduced waste through a comprehensive recycling program.
- Integrated sustainability into every aspect of business strategy.
- Creates a diverse and inclusive workplace as a strategic focus.
- Supports initiatives that promote gender equality and inclusive leadership.
- Tracks and reports gender diversity, aiming for gender balance across teams.
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