Technical Solutions Specialist
Cse
Technical expert handling pre‑sales design, testing and post‑sales support for radio solutions.
10 days ago ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Port Melbourne, Victoria, Australia
Hybrid
Company Size
1,800 Employees
Service Specialisms
Engineering
Project Management
Consulting
Design
Technical Services
Sector Specialisms
Mining
Oil & Gas
Transport & Logistics
Construction
Utilities
Renewable Energy
Corrections
Facilities Management
Role
What you would be doing
proposal prep
solution design
escalation support
fat/sat
tech docs
frequency management
- Collaborate with System Engineering and Technical Services teams on proposal preparation, testing methodologies, and continuous improvement initiatives.
- Support the VIC Sales Team with pre-sales solution design, including site surveys, technical inputs, and detailed Bill of Materials (BOMs).
- Provide technical escalation support to the VIC Technical Services team and guide problem resolution during deployments.
- Lead and audit Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) for major projects.
- Ensure all technical work is documented and reviewed to maintain a consistently high standard across the business.
- Assist with Support & Maintenance Contract proposals and ongoing customer reporting.
- Develop and maintain technical documentation templates, ensuring accuracy and accessibility across the organisation.
- Manage ACMA frequency allocations and renewals in coordination with internal and external stakeholders.
What you bring
5+ years
solutions sales
rf networks
two-way radio
forecasting
stakeholder
- 5+ years’ experience in a technical or complex solutions sales role, ideally within radio communications or telecommunications.
- Accurate forecasting and reporting capability.
- Strong writing skills and attention to detail in preparing technical proposals and tenders.
- Demonstrated ability to work effectively across technical, sales, and delivery functions.
- Proven ability to design, integrate, and implement technical solutions.
- Strong knowledge of two-way radio systems, RF networks, and in-building coverage solutions.
- Excellent interpersonal and communication skills, with the ability to engage senior stakeholders and build long-term client relationships.
- High level of ownership, initiative, and accountability.
- Work alongside passionate professionals in a collaborative and supportive environment.
- Opportunity to contribute to innovative communication solutions that make a real difference in emergency response and critical operations.
- Competitive salary package and professional growth opportunities.
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Interview process
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Company
Overview
Founded in 1985
Year of Origin
Established as Singapore’s Chartered Electronics engineering division foundation year.
Listed in 1999
Year of Listing
Began trading on the Singapore Exchange, marking its journey as a publicly traded company.
42 offices
Global Network
Expanses into a global network with offices across key regions, enabling extensive service delivery.
Acquired since 2004
Acquisition Timeline
Began strategic acquisitions to expand its capabilities in communications and renewable energy sectors.
- Evolved from an engineering division into a global tech integrator.
- Steadily expanded across North America, Europe, Asia, and ANZ.
- Broadened its footprint in comms and renewable energy through major acquisitions.
- Delivers projects in utilities, mining, transport, infrastructure, and security.
- Engages on critical-communications, energy protection, asset/workforce monitoring, and security systems integration.
- Deep expertise spans voice/data/video comms, energy automation, power distribution, and end-to-end system design.
- Operates across Australia, NZ, and PNG via local offices and support teams, ensuring seamless delivery.
- Fast-growing revenue with a strategy of acquisitions and tailored tech implementations for mission-critical sites.
- Engineers zero-disruption integrations in high-stakes environments like mining sites and utilities.
- Unique blend of global systems design and local engineering presence makes it a go-to for critical infrastructure.
- Integrity and Respect
- Customer-Focused Innovation
- Collaboration
- Sustainability
- Accountability
- Excellence
2050
Net-Zero Emissions Target
Committed to achieving net-zero emissions by the year 2050 through strategic initiatives and sustainable practices.
- Committed to reducing environmental impact through energy-efficient operations and sustainable practices.
- Reduction in carbon footprint through implementation of energy-efficient technologies.
- Transitioning to renewable energy sources across operations.
- Ongoing monitoring of environmental performance to achieve continuous improvement.
- Strives to create an inclusive workplace where everyone feels valued and respected.
- Focusing on attracting, retaining, and developing diverse talent.
- Promoting equal opportunities for all employees.
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