Kablio AI
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Client Experience Manager
One Workplace
Strategic partner managing client relationships, sales, and project execution.
3d ago
$94,000 - $121,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
San Francisco, CA
Hybrid
Company Size
500 Employees
Service Specialisms
Moves, Adds, Changes
Construction Project Management
Facilities Management
Furniture Installation
Storage + Asset Management
On‑Site Labor
Real Estate Analytics
FF&E Guidelines & Tools
Sector Specialisms
Workplace Consulting
Hospitality
Creative Studios
Technology
Furniture
Interior Construction
Services
In House Manufacturing
Role
What you would be doing
product selection
bid management
budget tracking
technical research
solution design
client relations
- Ensure New Company's representation of integrity and creativity by influencing the product selection and service solutions that will satisfy/exceed designer/client expectations.
- As the primary relationship manager of customers; responsible for bid specifications, to negotiate prices and terms of service agreements in the best interest of the client. Will oversee the co-creation budgets, tracking reports and order entry by the Customer Experience Associate. Foster client relationship through entire length of project.
- Coach and provide leadership to Customer Experience Associate(s). Share and exchange information such as selling strategies, lessons learned, best practices and marketing tactics to enhance New Company's success.
- Develop, foster and strengthen relationships with new and existing members of our market by delivering exceptional service.
- Conduct further research as necessary to drive sales through product/technical knowledge, proposed solutions and management of their expectations. Qualify client needs, budget and time constraints through observation and listening.
- Exhibit a work style that is high energy, highly influential and leads to winning new business opportunities provided by Sales Management Lead and/or support bid opportunities. Assist Sales Management by identifying opportunities/strategies to help increase New Company's successes.
What you bring
communication
integrity
b.a.
3 years
product knowledge
sales
- Illustrate strong interpersonal communication with customers, internal team members and external partners in our market place. Showcase a positive, dynamic personality with the highest level of integrity while being an individual contributor to the bottom line.
- Bachelor of Arts degree (B.A.) from a four-year college or university; or at least three years related experience and/or training; or equivalent combination of education and experience
- Knowledge of manufacturer’s product and application, proven sales ability and general understanding of business practices, pricing and discounting are also required.
- Profit Sharing
- 401k + Employer Match
- Medical/Dental/Vision Insurance
- 15 days of PTO
- Wellness App with reimbursement of up to $500 per year
- Paid Parental Leave
- 9 Paid holidays
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to transform spaces into more functional and collaborative environments.
- Has a strong focus on providing tailored solutions for office design, furniture, and technology integration.
- Works with a wide array of industries, from education and healthcare to government and corporate sectors.
- Partners with top manufacturers to offer cutting-edge products that enhance workplace efficiency and employee satisfaction.
- Specializes in creating spaces that are not only visually appealing but also highly functional and adaptable.
- Has a long history of successful projects that have earned recognition for design excellence and innovation.
- Known for its ability to blend modern aesthetics with ergonomic functionality, creating spaces that foster creativity and productivity.
- Delivers comprehensive services, from initial consultation to installation and long-term support, ensuring seamless execution.
- Think Big. Work Small.
- Treat People like Family – and Projects
- Innovate and be Relentlessly Curious.
- Be You. and Be United.
- Aim for Above and Beyond.
- Work in ways that make you Proud.
- We celebrate people for who they are and that means creating an environment and culture of acceptance.
- We believe that the best ideas win, and that requires unique perspectives.
- We are a company that likes to say yes, tries to do the right thing even if it isn't always the easiest and puts people first.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
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