Apartment Maintenance Manager

Overview

Supervises apartment maintenance, handles repairs, emergencies, and resident services.

Key Responsibilities

• preventive maintenance
• work orders
• contractor management
• inventory control
• property inspections
• resident communication

Tasks

-Deliver newsletters, correspondence, etc. to residents' apartment. -Prepares vacant apartments to make rent ready. -Delegates service requests to Service Technician and Property Monitors. -Selects external contractors and monitors their work performance. -Supports the General Manager in meeting budget responsibilities. -Keeps the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc. -Follows and promotes company policies and procedures. -Responds and resolves emergency maintenance requests for after business hours calls. (Weeknights, weekends and holidays.) -Communicate with residents and prospects in a manner consistent with PAC's standards. -Maintains logbooks and databases; enters service requests and status updates into database. -Read and/or listen to resident requests/complaints. -If the property does not have a housekeeper or property monitor light cleaning duties will be required, such as cleaning models, club house, leasing office, emptying trash, cleaning the grounds and amenity areas, etc. -Helps support property rehabilitation (improvement) process. -Plans daily activities (includes checking on work orders, prioritizing requests and completing administrative paperwork). -Performs preventative maintenance work. -Maintain (clean, orderly, and working in conditions) all amenity areas (pools, compactors, weight rooms, parking decks, etc.) -Helps evaluate all Service Technician, and Property Monitors. (Quarterly and yearly). -Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance. -Manages property inspections – life safety, pool, elevators, lighting etc. -Receive resident complaints in a calm, open and professional manner. -Interacts directly with residents. -Completes all QA inspections on new construction properties. (Interior, exterior) -Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the General Manager. -Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).

Requirements

• refrigeration cert
• supervisory exp
• maintenance exp
• driver's license
• troubleshooting
• budgeting

What You Bring

-Must be able to climb ladders of up to 40 feet in height. -Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment. -Must be able to bend, stoop, and kneel for extended periods of time. -A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAC policy. -1-2 years maintenance supervisory experience -3 years maintenance experience (apartment maintenance experience preferred) -Valid driver's license (free from major moving violations) and dependable transportation. -Must be able to use a hand-truck and/or operate company vehicles. -Must be able to lift up to 50 pounds. -Troubleshooting and problem-solving skills. -Must be able to push and pull up to 300 pounds on wheels. -Must be able to use various hand tools and test equipment. -Budget or basic business finance helpful.

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Benefits

-13 paid holidays plus 3 floating holidays and paid volunteer day -Generous PTO program -Associate Apartment Discount -401k with exceptional employer match -Company-paid employee assistance, mental health, and wellness programs -Educational Assistance Program (tuition and certifications) -Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates

About Preferred Apartment Communities

-Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S. -Successfully built a diverse portfolio focused on long-term value and attractive returns for investors. -Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets. -Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability. -Known for its hands-on approach to property management and high operational standards. -Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas. -Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.

Sector Specialisms