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Client Services Coordinator
Kidder Mathews
The Client Services Coordinator is a point person for day-to-day operations, responsible for administrative & marketing tasks in support of business and office operations including executive support of new business developments, transactions management, event planning and market reporting.
15d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Tacoma, WA
Office Full-Time
Company Size
900 Employees
Service Specialisms
Consulting
Brokerage
Industrial Services
Office Services
Investment
Sector Specialisms
Industrial
Office
Retail
Investment
Multifamily
Technology
Life Sciences
Agribusiness
Role
What you would be doing
pitch preparation
client interaction
gift administration
list creation
calendar management
data entry
- Coordinate creation of pitch and assignment materials including Offering Memorandums, Broker Opinion of Values and presentation leave behinds
- Coordinate day-to-day interfacing with clients, including assignment tracking (i.e. prospect interaction) and marketing updates
- Administer annual holiday appreciation gift process
- Create mailing lists based on location, uses, etc., as needed
- Organize and manage calendar and email inboxes by resolving conflicts, escalating issues as appropriate, and ensure timely response and delivery
- Lead and coordinate summary preparation of available properties for sale/lease
- Manage marketing efforts, including:
- Coordinate due diligence facilitation for in-process transactions
- Brokerage community marketing efforts (photography, eflyers, postcards, newsletters)
- Plan broker-broker and broker-client events and guest visits for protestive and current tenants, owners, and partners ensuring memorable and positive experience
- Input listing information into KM data base systems (KM Connect, CBA, Costar, Loopnet, Crexi, MWMLS, etc.)
- Provide Communication directly with clients, vendors, title/escrow, lenders and office staff over the phone, email and zoom
- Organize, review and manage pipeline, database, marketing tasks and upcoming assignments
- In partnership with Broker, organize and maintain shared and individual drives and creative ideas for new business opportunities
- Manage expense process by tracking, allocating and organizing
What you bring
salesforce
docusign
client relationships
problem solving
high initiative
attention to detail
- Ability to build relationships with clients, vendors and internal partners
- Ability to learn new Software Systems quickly
- Highly motivated and high level of initiative
- Ability to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environment
- Willingness and demonstration of professional development and continual learning
- Ability to attend meetings with clients and brokerage events
- Ability to occasionally travel to properties for showings or vendors
- Demonstrated ability to function in a team environment and proactively problem solve
- Professional, clean and neat appearance
- Ability to speak, write and understand English
- Strong computer skills (Saleforce, DocuSign and MS Excel, Word, PowerPoint, Outlook, Photoshop Big+)
- Excellent communication and organizational skills
- Demonstrated commitment to continuous process improvement
- Demonstrated accuracy and attention to detail
- Ability to partner with Broker and other internal stakeholders to coordinate activities to complete a common task
- Demonstrated sense of urgency with execution and follow up of tasks and providing required information
- Strong writing, creating and managing documentation skills
- Client Closing Gifts
- New Listing Opportunities
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, kidder mathews will accommodate candidates with disabilities to complete this application. please contact [email protected] if you need an accommodation.
- ca residents: we collect various personal data from employees and applicants for purposes related to employment. please review the notice of data privacy for employees and applicants for detailed information concerning what information we collect, the purposes for which information is collected and with whom such information may be shared.
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Company
Overview
55 Years
Founding History
Established over 55 years ago in the Western U.S.
19 Offices
National Presence
Operates from 19 offices across six states.
$9B Annual
Transaction Volume
Averages $9 billion in annual commercial real estate transactions.
58M SQ FT
Asset Management
Manages over 58 million square feet across 850+ properties.
- Known for an entrepreneurial, independent structure, they empower local experts backed by firm-wide collaboration.
- Standout fact: one of the largest independent CRE firms west of the Rockies, yet privately held and locally rooted.
- We are committed to providing exceptional service, leveraging our deep expertise and relationships.
- We act with integrity and professionalism, ensuring trust and respect with our clients and partners.
- We foster a collaborative work environment, emphasizing teamwork and open communication.
- We are passionate about helping our clients achieve their goals and building long-term relationships.
- We are dedicated to being a trusted resource for our clients and the communities we serve.
- Their commitment to sustainability involves promoting green building practices and providing energy efficiency consulting services.
- They focus on development and management practices that are environmentally friendly.
- They offer market-leading solutions in real estate aimed at reducing carbon footprints and improving environmental impacts.
- They do not currently provide a net-zero target date publicly.
- Emphasizes creating a workplace that is inclusive, fostering a culture of mutual respect and collaboration.
- Strives for a workforce that reflects the diversity of the communities in which they operate.
- Provides equal opportunity for all employees, ensuring fair treatment and advancement opportunities.
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