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Maintenance Administrator
Asset Living
Handles maintenance requests, phone support, and admin tasks for property.
12d ago
$23 - $25
Junior (1-3 years)
Full Time
New Milford, NJ
Field
Company Size
8,500 Employees
Service Specialisms
Operations
Due Diligence
Training
Marketing
Financial Planning and Analysis
Human Resources
Advanced Data Analytics
Market Research
Sector Specialisms
Multifamily
Single-family
Affordable Housing
Build-to-Rent
Active Adult
Student Housing
Role
What you would be doing
- Responsible for understanding and following Asset key policy
- Enforce policies of the community that the immediate supervisor delegates
- Assist with the scheduling and performance of all maintenance/repair-related turn events
- Follow up with residents to ensure resident satisfaction
- Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested
- Participate in unit inspections as requested
- Take resident/management requests and create work orders for community common areas, buildings, and units in a timely manner
- Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
- Utilize property resources, equipment and supplies economically
- Ensure consistency in dealing with residents on all matters
- Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
- Answering phones
- Ensure all service requests have been completed
- Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Participate in on-call emergency at community
- Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
- Manage excellent customer service and monitor service request turnaround and responsiveness
- Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
What you bringBenefits
- Community Maintenance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1986-founded
Founded in 1986
The company was established during the savings-and-loan crisis to revitalize struggling properties.
285k units
Manages 285,000 units
Through strategic acquisitions, the company now manages over 285,000 residential units across various sectors.
$55B valuation
Manage $55 billion in assets
The company currently oversees properties valued at $55 billion, reflecting its extensive management capabilities.
40+ states
Operates in 40+ states
The company has a nationwide footprint with operations spanning over 40 states and 9 regional offices.
- It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors.
- Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers.
- It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest.
- In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.
- Believing in putting people first, always, includes caring for residents, supporting teams, and investing in communities.
- Committed to excellence and accountability in all efforts.
- Promotes a culture of respect, collaboration, and trust, fostering open communication and inclusivity.
- Encourages innovation, continuous improvement, and adaptability to meet evolving stakeholder needs.
- Invests in people by providing opportunities for professional development and career growth.
By 2030
Net Zero Carbon Footprint Target
The company aims to achieve Net Zero carbon emissions by 2030, demonstrating a strong commitment to climate action.
- Committed to reducing energy consumption, waste, and carbon emissions in operations.
- Focus on minimizing the environmental impact of managed properties.
- Implement energy-efficient systems and promote eco-friendly practices in communities.
- Regularly monitor and report on environmental impact to drive continuous improvement.
- Fosters a culture of inclusion where every team member feels valued and supported.
- The leadership team is committed to promoting diversity across all levels of the organization.
- Offers employee resource groups that support and advocate for diverse communities within the company.
- Continuously reviews recruitment and development processes to ensure diversity and inclusion are embedded in business practices.
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